White Funeral Home Sterling

Well where do I begin.. my mom passed 2-9-21 right before the freeze and as well when they were changing management. We had gotten 2 plots where we were told we could get upright headstones.. due to the freeze the only positive thing was that they changed our date…on the week of my moms funeral i believe 2 days before it they called my brother telling us we either had move where my mom is being buried because it’s no longer upright headstones in that area.. we denied because we had already to many things to stress over and it had been 3 weeks since my moms passing and we really wanted just to lay her to rest..Debrah did great everything at the funeral went well. Here’s where EVERYONE NEEDS BE CAREFUL! The HEADSTONE… OMG I HAVE CALLED CORPORATE AND THEY HAVENT DONE ANYTHING ON THIS ISSUE WE ARE AT THE POINT OF WALKING AWAY.. First we were told we would have to settle for a flat unless we wanted to open the ground and unbury my mom to move her to get the the upright.. TALK ABOUT INSENSITIVE to me and my family the other option was dumb to bury my dad at the foot of My mom so we can have a 2 way upright or basically buy another plot.. talk about money hungry.. OH AND WE DID SETTLE I WENT TO SEE THE DRAWINGS NOT WHAT I ASKED AND THE MARBLE WAS WRONG AND WE HAD PAID EXTRA FOR A CERTAIN ONE HAD I NOT CAUGHT IT AT THE TIME WE WOULD OF GOTTEN WHAT THEY WANTED NOT WHAT WE ASKED FOR! 7 months later now my mom has no stone nor marker and you have to eyeball were she was buried not mention now they have offered us a ledger since our stone has not been finalized but they are so money hungry they will probably try to charge us more we have spent about 20,000+ And yet they won’t give us the headstone we want or give my her proper marker .. we have yet to see what they say about the ledger DO NOT BUY HEADSTONES AT STERLING GO ACROSS THE STREET TO S.E HEADSTONES WAY BETTER PRICING AND KNOWLEDGE ABOUT WHAT YOUR GETTING THE GIRL THERE IS AMAZING. DONT FEED INTO STERLING LIES ABOUT THEIR HEADSTONES. Horrible management!

They sold us 2 plots that had already been sold to someone else. It’s strictly about the almighty dollar with them. Wouldn’t recommend.

Jan 2021

Funeral arrangements can be overwhelming however, having someone who can help and walk you through the process can make it so much easier. Brenda is very knowledgeable, patient and answers all the questions you might have. If you are considering purchasing or making pre arrangements make sure you choose the right person to help you through this process. Contact Brenda Jasso 832-646-8294