Veterinarians in Harlingen

“Dr. Dittman is a veterinarian who is passionate about her work. She has many years of experience and truly cares for her patients. Some years ago, she diagnosed and removed a cancerous tumor from our cat, Tigger. As a result, he lived to be 17 years old before he passed on. We were grateful to have him for that length of time and attribute his longevity to her prompt diagnosis and care. She even sent us a sympathy card for our loss. ❤️“

“No appointments needed most of the time, One I brought my dog in an emergency and I was refused service , My dog passed away, She had poison in her system,“

“They were kind and they took my dog on the same day that I called to ask for an appointment. They had a very clean facility . They were thorough. They are way pricier than the vet I usually go to . That being said, I will be taking my dogs here and would recommend them based of the service that we received and the way they treated my dog. Sometimes service beats price .“

“Always a good experience with this vet. Some of the best prices in the valley for regular shots as well as for spay and neuters.“

“Altas Palmas Animal Clinic has a dynamic team that work together to provide awesome customer service. Dr. Howard is CLINICALLY EXCELLENT and so thorough! This vet-team loves our babies like their own! We are so blessed to have them in the RGV.❤“

“I went today for the first time to this place since it was near my workplace and I can't afford to miss too much work. It did take me almost 2 hours from my set appointment to be seen, but i guess it's better than nothing.
At first, i did walk in and notice the place was small and the receptionist already looked a bit annoyed (one of them anyway), the other one was trying to be nice.
I was trying to stay quiet and give it a chance in my head while i waited, but two people were called in before me even though one showed up 10 minutes after me and the other 30 minutes after me. I showed up 15 min early to sign paper work, and yet somehow was seen last.
But aside from this, the vet doctor herself was nice and the one who attended me was professional. I am pleased with the visit with them but I would suggest that the receptionist be more clear with people coming in, especially if it's your first time. If she would have just said to me that there were other people with appointments at 11am and that I might be seen last because I was new and it takes time to enter my info in the system, I would have mentally prepared. But if you don't tell us anything, all we see is people who came after us going in before us. You feel like you are purposely being ignored or something. So, i suggest they be clear upfront and not assume that we know how it all works.
Look forward to having a better experience next time, though i hope there won't be because i would rather my pets be healthy and not need a visit to the vet.
One more thing, the receptionist looked at me like i was being entitled when i asked if they could give me a courtesy call when my turn is up since they were bombarded, but actually my other vet that i usually go to, they do that. When they are packed and they see pets as a first come first serve basis, they give you a courtesy call to let you know when your pet is going to be next. Other vets do that also. Just a suggestion that if you are all busy and stressed, you could just tell people, "Look it's probably going to be another hour, why don't you get a bite to eat and we'll call you few minutes before your turn. Just don't go too far."
So, it's not a request of entitlement as you can see. But it might help release stress from both the client and theh receptionist. Just a thought.“