Carothers Homes

May 2023

My husband and I purchased an executive home in the Turtle Creek Subdivision in Troy Texas about a year ago. We've had just a few minor warranty issues, however they've been addressed promptly by the Warranty Manager on Duty, Mr David Dillard. His presence and reassurance has been a God-send, and especially with this being such a major purchase, and our forever home....it certainly helps for the company to have someone on staff who "knows the ropes". Again, we are pleased with the attention to detail, the quality and mainly the customer service aspect of the company.

Apr 2023

Not sure what is going on but after the house got built and bought house I had a few things that needed to get fixed and they did. But ever since then haven’t been able to get help and I’m still under warranty. I emailed the warranty address. Called twice, then called the maintenance guy and was sent to voice mail. I would have given them 4 or 5 stars because I love my home and the customer service as my home was being built but afterwords it has sucked.Still waiting for help but have until June until my warranty is up. So going to keep trying!

Mar 2021

We are a repeat buyer of Carothers Builders. Both houses were sold to us by the same salesman Rex first one12 years ago and now. I know we were / are pains in the asses We kept changing things. We added things removed things. We even changed houses on him. He kept his cool with us. We have our hands on every aspect of our forever home. If I were to buy again I would have no reservations on buying another Carothers home