About Riverwalk Pet Hospital & Resort
Reviews for Riverwalk Pet Hospital & Resort
Write a reviewHours
Monday: 7AM - 7PM
Tuesday: 7AM - 7PM
Wednesday: 7AM - 7PM
Thursday: 7AM - 7PM
Friday: 7AM - 7PM
Saturday: 8AM - 2PM
Sunday: 1 - 6PM
Riverwalk Pet Hospital & Resort is a highly regarded veterinary clinic and boarding facility that offers exceptional care for pets and their owners. The business is known for its compassionate and skilled team, led by Dr. O’Gorman and including Dr. Hall, who have a talent for handling even the most anxious or aggressive animals. This was evident in a case where a client’s cat, who had a history of fear and aggression, was able to receive an examination, vaccinations, and blood work with minimal sedation and fear-free handling. The clinic’s modern, functional facility is designed to create a comfortable atmosphere for pets. Walls are painted green, a calming color for animals, and outdoor exam rooms are available to make visits easier for nervous pets. The staff’s care and attention to detail are exceptional. One client, who visited nearly once a week for seven weeks due to their dog’s broken foot, praised the kindness, knowledge, and professionalism of every tech they encountered. The staff went above and beyond to ensure both pet and owner were comfortable, even decorating the gauze on the dog’s foot with festive patterns for each visit. Recent reviews highlight the clinic’s focus on fear-free care, especially for animals with anxiety or fear of vets. One pet owner shared that after a tour of the facility, they felt confident leaving their dog, Remington, for a visit. Staff spoke gently and kept a respectful distance, throwing treats without overwhelming the dog. During the appointment, Dr. O’Gorman laid on the ground and offered treats while not probing or touching, helping the dog feel safe and relaxed. The clinic’s flexible hours, including being open seven days a week and until 7 PM during weekdays, make it very convenient. The overall experience at Riverwalk Pet Hospital & Resort is one of warmth and professionalism. Pets are always loved and well taken care of, and the friendly front desk staff adds to the welcoming atmosphere. The thoughtful approach to pet care, especially for anxious animals, makes it an excellent choice for pet owners in the Lewisville area.
This place is great. After a few less than stellar experiences in Southlake at our vet, we found this place through someone. Great, caring doctors, grooming and related services. Highly recommended for a better experience for you and your pet.
This picture (in comments) might not look like a big deal to you. But it’s HUGE. I finally took Remington to a vet after 8 months. He had very basic vetting when I first adopted him. But he had such a terrible fear of the world that I put the vet on the back burner while I just tried to teach him how to be a dog. He has fear based aggression, which manifests in barking and growling and lunging, and all kinds of scary “Please leave me alone” sounds. In the meantime, I have been researching as many vet clinics as possible to find the right fit for him. I took a tour of Riverwalk Pet Hospital a couple of months ago. They are a “fear free” facility owned by an extremely experienced and talented veterinarian. They have 5 star google reviews. Their walls are painted green because that is a calming color for animals. The scrubs are green. They even have outdoor exam rooms if that is easier on the animal. I brought Remington by a week ago to walk through the facility to see how he did. We walked around when there were no other animals in the building. He sniffed the facility, they threw treats at him, didn’t speak to him or look him in the eye – and we left. It was perfect. So yesterday I made an appointment to meet the vet - Dr. O’ Gorman. I had a little bit of anxiety, not knowing what to expect. Remington does not like strangers. He doesn’t like to be talked to. He doesn’t like people to look at him. He will come up to you on his own terms.They put us in one of the outdoor rooms where they thought we would be more comfortable. The tech came out and spoke to us from a few feet away – again not speaking or looking at Remington directly. He did great. When Dr O came in, he did something I’ve never seen. He laid down on his side on the ground a few feet away. Didn’t look at him and just threw treats at him. We were there for about an hour. No poking or prodding or touching today. We were able to talk through all of the things that Rem needs done, and come up with a medical plan, so that we can move forward and get him treated. I cannot recommend this facility or Doctor enough! It is a huge weight off of my shoulders that I can finally take care of his medical needs, as well as his emotional ones!!! By the way – they are also open seven days a week. And until 7 PM during the week. Could they be any more magical?
Exceptional service! We came in on a quick unplanned trip and they were able to help us out! We needed a place to keep our two fur babies for the day and they went above and beyond to help accommodate us. When we come back we will definitely be using their services again!!