“10/10 recommend! Polite and quick service. Thank you so much to the staff members, from check in to check out. Miranda was my final interaction and a memorable one. She was incredibly helpful and patient with me. I appreciate you ma'am!“
“Visiting from out of town and needed glasses adjusted. They adjusted and replaced nose pads for free, cheerful service. Recommend.“
“It isn't often I get excited about a visit to the optometrist but seriously, this place is great! The warm and caring professionals who work here are simply amazing. Tammy, who is the office manager is great, very professional but very warm and friendly, I felt like I was chatting with an old friend. Doug and Sandra, who work in the eye glass fitting department are amazing! So much customer service in today's world is cold and impersonal......not here! So helpful, gracious and kind, they are the epitome of what customer service should be! Even very busy, they treated each customer as if they were the only ones there. Last but not least, Dr. Samuel Moon......he is amazing! Very professional, knowledgeable and funny! Now how often now days do you find a Doctor with a sense of humor??? His caring and compassion for his patients is obvious and I feel very fortunate to have found such a Doctor to entrust with my horrid eyesight...lol. If you are in search for an Optometrist, look no further. And, plan to stick around for awhile after your appointment just to enjoy the warm professional ambiance they offer to their patients.“
“First off I rarely ever give any business a bad review. But the lack of service almost cost my husband his vision from a detached retina.He was seen on a Monday and was told he needed to see a retina specialist. They would make the referral. By Wednesday we have called them twice on their emergency number with no call back about the referral. We are also calling a Retina specialist who wants the eye doctor to send them a referral. Definitely we are caught in the crack.I finally got to speak with a person in the office who reluctantly agreed to call the Retina specialist. But I never heard back from her so who knows if she did.Finally on Wednesday we get an emergency appointment with a specialist and find out my husband has a complete detached retina as we expected. Surgery is happening in a few days.So in conclusion we had a serious emergency that was not detected by the doctor. And worse the staff was not helpful. We will not be going back. I'm graciously giving them 4 stars but only because I don't want to tank their algorithms of rating. Reading this review is their wake up call hopefully.“
“Granbury Eye Clinic is my go-to place for quality eye care. The staff is very friendly and knowledgeable. They demonstrate their dedication to quality eye care by interest and expertise they show with each and every patient. I trust my vision to Granbury Eye Clinic.“