Campbell Appliance Heating and Air Inc

Jun 2023

Beware of this Company/people Dishonest Frauds. March 18,2023 Hired them to replace coils. They cut my drain line inside unit that dropped thru floor that was attached to a condensation pipe ,then let it drop underneath my mobile home then put in another really small one that stopped at floor level only. They never went underneath and put any condensation line by back. I found what was my drain and condensation line laying on the ground in a mud hole that's formed on the ground on June 20th.Now with this hot weather I have condensation build up( the drain is right above the vent that is attached to unit) water is dripping on vent, plumbing pipes, propane line,water lines and moisture backing up into flooring which causes rot, rust/corrosion. There was no reason for Campbell's to remove my drain and condensation line that was there before ,it was functioning properly and draining properly to begin with. They said but we did put it back. I have CTTV camera videos I downloaded March 18 that prove they never went under my mobile home in the back nor the front. When those two boys finished the job and left with not a speck of black dirt on them anywhere not their clothes,shoes,skin. They would of needed a shower to go to next appointment repair job.They are very dishonest Pathological Liars. They refuse to warranty, to fix what they destroyed. Beware of the young guy named David with the tattoo'd face, the other older guy named David Gator and that rude guy named Stephen at Waco office.I have had a plumber (which he said he could not fix it but new that what was wrong) and another AC company come look at what they did. The verdict was they didn't do that draining line correctly and attach condensation line back. Now on June 30th a second AC company will be coming to correct their mess up. I'm Glad I invested in those ADT CTTV cameras helps with keeping track of dishonest repair people/companies who tell you But we did fix it when you know they did not fix it then refuse to warranty their work. I will never use this Dishonest rude lying Company Again.

Jun 2023

I should've read the reviews before booking an appointment. They confirmed an appointment with my business, I waited all day for them.. they messaged me 1 minute because my window and told me a tech will not be coming... Highly unprofessional and do not recommend.

Jun 2023

Honestly, the worst company I have ever had to deal with. They replaced my unit in September and have had to come out three times since for one reason or another. They took 14 days to get in a new blower to replace the one that they had just installed three weeks earlier and we were without A/C that entire time. They scheduled the service earlier only to cancel and claim they had to re-order the part multiple times. Immediately following their install of a new blower, the unit began leaking and caused severe water damage to my home. Maybe these are separate incidents or maybe not but either way all happened too close together for comfort. I have good faith that most companies want to do right by folks but I have lost faith in Campbell. I recommend going elsewhere for better and more quality service.