I hired Alphascapes in September 2023 to replace tile on my porch and gave them a deposit by credit card. For 8 months the owner, Alphonse kept giving me excuses on why he hadn't completed the project. Finally in April, 2024 I asked for a refund since he could not perform the job and was promised a refund by the end of May 2024. Alphonse no longer returns my phone calls and as of June 5, 2024 he is still missing in action. I hope no one else in Central Texas is taken advantage of this company.
April 2022
Although their bid was not competitive we contracted Alphascapes following a referral from Austin Brothers Fence Company to build a 3 foot high decorative breeze block wall. The people were nice, but lacked basic skills as the wall was completely uneven. This caused challenges later when the fence company tried to complete their portion of the project. They also used chipped bricks throughout the wall. When asked about it, Aphascapes advised that the bricks were defective. Then why using defective bricks in the first place then? They bought them directly from the supplier and the cost was included in the overall project. Very unethical. I contacted them on 2/18 to fix... read full review
November 2021
Scheduled consultation…just didn’t show up, ignored attempts to reschedule. Dunno…that’s an interesting business model…just don’t do what you say you’re going to do. Really bummed too, I’ve been looking everywhere for someone with experience doing the type of work I need done. Maybe that’s why they can behave this way, limited competition. Oh well, guess I’ll keep looking.
I hired Alphascapes in September 2023 to replace tile on my porch and gave them a deposit by credit card. For 8 months the owner, Alphonse kept giving me excuses on why he hadn't completed the project. Finally in April, 2024 I asked for a refund since he could not perform the job and was promised a refund by the end of May 2024. Alphonse no longer returns my phone calls and as of June 5, 2024 he is still missing in action. I hope no one else in Central Texas is taken advantage of this company.
Although their bid was not competitive we contracted Alphascapes following a referral from Austin Brothers Fence Company to build a 3 foot high decorative breeze block wall. The people were nice, but lacked basic skills as the wall was completely uneven. This caused challenges later when the fence company tried to complete their portion of the project. They also used chipped bricks throughout the wall. When asked about it, Aphascapes advised that the bricks were defective. Then why using defective bricks in the first place then? They bought them directly from the supplier and the cost was included in the overall project. Very unethical. I contacted them on 2/18 to fix... read full review
Scheduled consultation…just didn’t show up, ignored attempts to reschedule. Dunno…that’s an interesting business model…just don’t do what you say you’re going to do. Really bummed too, I’ve been looking everywhere for someone with experience doing the type of work I need done. Maybe that’s why they can behave this way, limited competition. Oh well, guess I’ll keep looking.