I had a consultation with a different company before getting in contact with Joe Cook heating and air conditioning. The first company was taking too long to provide me a quote and it had been two days that we did not have AC. It was one of the hottest weekends that week. By luck, I was given Cook's number. I"m so glad I did. Kandi was incredible! She was able to save us money by finding our warranty that we were unable to find on our own and the first company we called said we didn't have warranty. Kandi was genuinely trying to help and not upsell us. I was very pleased with how quick someone was able to come out and diagnose, and the turn around to fix... read full review
June 2022
This company the by far THE BEST HVAC company we have ever used. We have used them multiple times now and they truly care, are very fair on price and go WAY above and beyond to truly fix the cause of the problem ,not just the problem itself!! We have never had a company like this who was honest and reliable!! If they are busy in peak seasons, wait if you can, they are doing their best and they are worth it!!!
May 2021
My family has used Joe Cook HVAC for decades for our A/C and furnace needs. My father used to work for Lennox and knew Joe, then when Dad passed away I kept the business relationship -- which doesn't feel business-y but instead feels very friendly because of our history. Service is great, the technicians like Roberto are efficient and knowledgeable, and Joe's son is always happy to "talk HVAC" and reminisce about the industry. I'm treated very fairly and respectfully, and whenever I call there is always a bright voice answering the phone. It's nice to do business with an established and reputable local company!
I had a consultation with a different company before getting in contact with Joe Cook heating and air conditioning. The first company was taking too long to provide me a quote and it had been two days that we did not have AC. It was one of the hottest weekends that week. By luck, I was given Cook's number. I"m so glad I did. Kandi was incredible! She was able to save us money by finding our warranty that we were unable to find on our own and the first company we called said we didn't have warranty. Kandi was genuinely trying to help and not upsell us. I was very pleased with how quick someone was able to come out and diagnose, and the turn around to fix... read full review
This company the by far THE BEST HVAC company we have ever used. We have used them multiple times now and they truly care, are very fair on price and go WAY above and beyond to truly fix the cause of the problem ,not just the problem itself!! We have never had a company like this who was honest and reliable!! If they are busy in peak seasons, wait if you can, they are doing their best and they are worth it!!!
My family has used Joe Cook HVAC for decades for our A/C and furnace needs. My father used to work for Lennox and knew Joe, then when Dad passed away I kept the business relationship -- which doesn't feel business-y but instead feels very friendly because of our history. Service is great, the technicians like Roberto are efficient and knowledgeable, and Joe's son is always happy to "talk HVAC" and reminisce about the industry. I'm treated very fairly and respectfully, and whenever I call there is always a bright voice answering the phone. It's nice to do business with an established and reputable local company!