Takes your money but can't finish the job. Said he did extra work. OK bill me but get the job done. $60K lesson.
December 2023
We hired Mr. Gaertner on 5/31/23, to design and complete architectural construction documents for a home in Galveston. He requested an initial retainer of $2,500, which we paid immediately. He sent an additional $4,200 invoice on 6/21, which we promptly paid. Initially, Mr. Gaertner was very engaged with our project, taking our calls and responding promptly with progress drawings. We did notice that we were always the ones pushing him to send us updates, but weren't too concerned. The concerns began when Mr. Gaertner promised progress drawings by specific dates but did not deliver. He then told us he was 99% complete with our drawings and sent another invoice on... read full review
November 2023
We hired Mr. Gaertner on 5/31/23, to design and complete architectural construction documents for a home in Galveston. He requested an initial retainer of $2,500, which we paid immediately. He sent an additional $4,200 invoice on 6/21, which we promptly paid. Initially, Mr. Gaertner was very engaged with our project, taking our calls and responding promptly with progress drawings. We did notice that we were always the ones pushing him to send us updates, but weren't too concerned. The concerns began when Mr. Gaertner promised progress drawings by specific dates but did not deliver. He then told us he was 99% complete with our drawings and sent another invoice on... read full review
Takes your money but can't finish the job. Said he did extra work. OK bill me but get the job done. $60K lesson.
We hired Mr. Gaertner on 5/31/23, to design and complete architectural construction documents for a home in Galveston. He requested an initial retainer of $2,500, which we paid immediately. He sent an additional $4,200 invoice on 6/21, which we promptly paid. Initially, Mr. Gaertner was very engaged with our project, taking our calls and responding promptly with progress drawings. We did notice that we were always the ones pushing him to send us updates, but weren't too concerned. The concerns began when Mr. Gaertner promised progress drawings by specific dates but did not deliver. He then told us he was 99% complete with our drawings and sent another invoice on... read full review
We hired Mr. Gaertner on 5/31/23, to design and complete architectural construction documents for a home in Galveston. He requested an initial retainer of $2,500, which we paid immediately. He sent an additional $4,200 invoice on 6/21, which we promptly paid. Initially, Mr. Gaertner was very engaged with our project, taking our calls and responding promptly with progress drawings. We did notice that we were always the ones pushing him to send us updates, but weren't too concerned. The concerns began when Mr. Gaertner promised progress drawings by specific dates but did not deliver. He then told us he was 99% complete with our drawings and sent another invoice on... read full review