I purchased a groupon and tried several times to schedule. But my phone calls/voicemail messages went unanswered for over 2 months. I have all the poof of my phones/text message. I was finally able to schedule an appointment. About an hour before my appointment she texted me having to re-schedule. I changed several of my appointments to accommodate her scheduling problems. I had my first (of 3 that I bought through groupon) which was ok. I tried to schedule my next massage, how odd again having the same issues with her not returning phone calls. I am beyond frustrated. I took my issues to groupon customer service who ALSO had issues contacting the merchant. I do not recommend... read full review
January 2015
I believe this person / company has gone MIA / gone under. Took money for a package but has not returned texts or phone calls. Scam, reporting to local authorities.
November 2014
I purchased a groupon for a body wrap at The Detox Studio. I called 6 times for an appt and was told that I would receive a call to set up an appointment each time by 8pm. I have not received a call to date. I received a text from Alana stating "I will call you on Friday to schedule your assuage Apot" and here we are 6 days from that text - still no call. I would give The Detox Studio a zero star rating but I am not able too - since I have not received the services and the lack of professionalism i.e. no return call and the typos in the text she sent me. Don't waste your time.
I purchased a groupon and tried several times to schedule. But my phone calls/voicemail messages went unanswered for over 2 months. I have all the poof of my phones/text message. I was finally able to schedule an appointment. About an hour before my appointment she texted me having to re-schedule. I changed several of my appointments to accommodate her scheduling problems. I had my first (of 3 that I bought through groupon) which was ok. I tried to schedule my next massage, how odd again having the same issues with her not returning phone calls. I am beyond frustrated. I took my issues to groupon customer service who ALSO had issues contacting the merchant. I do not recommend... read full review
I believe this person / company has gone MIA / gone under. Took money for a package but has not returned texts or phone calls. Scam, reporting to local authorities.
I purchased a groupon for a body wrap at The Detox Studio. I called 6 times for an appt and was told that I would receive a call to set up an appointment each time by 8pm. I have not received a call to date. I received a text from Alana stating "I will call you on Friday to schedule your assuage Apot" and here we are 6 days from that text - still no call. I would give The Detox Studio a zero star rating but I am not able too - since I have not received the services and the lack of professionalism i.e. no return call and the typos in the text she sent me. Don't waste your time.