The technician came out to give me a bid on installing a gas line for my grill. He did a great job explaining the process and also came up with a couple options to keep the cost down. He was friendly and very professional. I'm adding "Smith and Son" to my contact list so when I need plumbing services in the future they will be the first one to call.
August 2024
I am SO upset!!! Paid in Full for multiple work done in new house, including new gas water heater. We had few problems pop up during the weekend. We needed a technician but company had no emergency services available . Although upsetting Rick called my husband on Monday and the issues were immediately addressed. Gage came over and resolved the problems. Great company, good people! Just please try to get a plumber on weekends, since plumbing problems don’t limit themselves to only weekdays. We are happy with the work, resolution and attention we received. Thank you, Rick and young, Hanson’s, new dad, son, Gage!! lol. We will be using you in the future .
August 2024
Fast response time, did a great job fixing my gas line, pricing was fair. They had to relight my water heater and because I had just moved into the home, I wasn’t aware we had 2 water heaters until 20 minutes after they left. I called and the sent someone right back super fast. Also - they have a great scheduling system with reminders that is helpful. I’ll definitely use them again
The technician came out to give me a bid on installing a gas line for my grill. He did a great job explaining the process and also came up with a couple options to keep the cost down. He was friendly and very professional. I'm adding "Smith and Son" to my contact list so when I need plumbing services in the future they will be the first one to call.
I am SO upset!!! Paid in Full for multiple work done in new house, including new gas water heater. We had few problems pop up during the weekend. We needed a technician but company had no emergency services available . Although upsetting Rick called my husband on Monday and the issues were immediately addressed. Gage came over and resolved the problems. Great company, good people! Just please try to get a plumber on weekends, since plumbing problems don’t limit themselves to only weekdays. We are happy with the work, resolution and attention we received. Thank you, Rick and young, Hanson’s, new dad, son, Gage!! lol. We will be using you in the future .
Fast response time, did a great job fixing my gas line, pricing was fair. They had to relight my water heater and because I had just moved into the home, I wasn’t aware we had 2 water heaters until 20 minutes after they left. I called and the sent someone right back super fast. Also - they have a great scheduling system with reminders that is helpful. I’ll definitely use them again