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Reviews for Douglas Towing and Roadside Assistance LLC
Add your commentDouglas Towing and Roadside Assistance LLC
126 Balcones Dr, Fredericksburg
Directions Call Suggest an Edit126 Balcones Dr, Fredericksburg
Directions Call Suggest an Edit126 Balcones Dr, Fredericksburg, TX78624
(830) 998-3900
We had an accident between Fredericksburg and Kerville on Saturday during a Spring Break weekend. Douglas arrived promptly to collect our car. He was reassuring and friendly, explaining the process. He drove my wife and me into Fredericksburg and helped us find accommodations for the night. The next day (Sunday), he met us at his towing yard so we could empty our car.
Douglas is the most generous and helpful guy in many situations. He is a wealth of knowledge and is willing to find answers to the few problems he may not know how to solve right away. He was very communicative during the call-in and set up process. Once on site he did not give up until the job was done professionally. I would recommend Douglas any time to any one and will use him again in the future if the need arises.
I had an exceptional experience with Douglas Towing and Roadside Assistance! Douglas himself is not only extremely friendly but also genuinely caring. The service was not only efficient and timely, but he took meticulous care of my vehicle. His informative approach added an extra layer of trust. I wholeheartedly recommend Douglas for his outstanding service – a true professional who goes above and beyond.