I get that Ulta gets hit with theft a lot but the customer profiling at this Chisolm Trail location has gotten out of hand.
One particular employee (skinny, young African American girl with tied back short hair) stalked me around the aisles during a recent visit. I came in wanting to grab one item but ended up grabbing more products to buy. I work in pharmaceutics so I read the skincare ingredients lists to make an educated decision. The employee who stalked me even stopped to stand in the same aisle, obviously pretending to stare at nothing while I read the products. It was so unsettling that I purposely tried to avoid just her. Eventually one other... read full review
September 2024
Go see Keila in the salon! She is a miracle worker! I dyed my hair myself twice and it looked awful. She was able to correct it with some highlights and it looks amazing now! She's amazing and her work is 10/10!
August 2024
Every time i come here i have a bad experience the manager i believe her name is lupe . always rude i always get followed and wasn’t asked if i needed help once . weird vibes from the staff. last time nobody wanted to shade match my mom they acted like it was some sort of inconvenience . do not recommend
I get that Ulta gets hit with theft a lot but the customer profiling at this Chisolm Trail location has gotten out of hand.
One particular employee (skinny, young African American girl with tied back short hair) stalked me around the aisles during a recent visit. I came in wanting to grab one item but ended up grabbing more products to buy. I work in pharmaceutics so I read the skincare ingredients lists to make an educated decision. The employee who stalked me even stopped to stand in the same aisle, obviously pretending to stare at nothing while I read the products. It was so unsettling that I purposely tried to avoid just her. Eventually one other... read full review
Go see Keila in the salon! She is a miracle worker! I dyed my hair myself twice and it looked awful. She was able to correct it with some highlights and it looks amazing now! She's amazing and her work is 10/10!
Every time i come here i have a bad experience the manager i believe her name is lupe . always rude i always get followed and wasn’t asked if i needed help once . weird vibes from the staff. last time nobody wanted to shade match my mom they acted like it was some sort of inconvenience . do not recommend