Home Services at The Home Depot

Dec 2023

I had to grab an electric fuse for my breaker box, my husband sent me as he was working on something. It took 5 customers, and 4 employees to find it and still got the wrong fuse. When I had part number and pictures of it, I feel like employees should be more helpful

Jun 2023

recently had an outstanding experience at Home Depot, and I simply must give a shoutout to the incredible salesperson who made our visit memorable. Randy Clark, you are absolutely amazing!Upon entering the store with my family, we were on the hunt for a new microwave. Even though Randy was busy restocking shelves, he graciously took the time to assist us. His genuine warmth and friendly demeanor immediately put us at ease.Randy's knowledge and expertise were evident as he patiently listened to our requirements and preferences. He asked thoughtful questions to understand our needs better. Despite being occupied with other tasks, he never made us feel rushed or unimportant.What struck us the most was Randy's unwavering dedication to customer satisfaction. He meticulously guided us through the microwave section, providing insightful recommendations along the way. His understanding of the products was impressive, as he explained the features and functionalities of various models, ensuring we made an informed decision.Moreover, Randy's exceptional customer service skills made the entire experience delightful. He engaged with us in genuine conversation, offering valuable insights and helpful tips. His warm personality created a welcoming atmosphere, making us feel like valued customers.Thanks to Randy's assistance, we found the perfect microwave that met all our requirements. His professionalism, patience, and dedication to serving customers went above and beyond our expectations. It was evident that Randy genuinely cared about our satisfaction and went the extra mile to ensure it.We are truly grateful for Randy's exceptional service, and we want to extend our heartfelt appreciation to him. Home Depot is fortunate to have such an outstanding salesperson on their team. Randy Clark, thank you for your hard work, dedication, and for making our shopping experience memorable. You deserve a massive shoutout and recognition for your exemplary service!To anyone visiting Home Depot, if you come across Randy Clark, consider yourself fortunate! He is a true asset to the store and exemplifies exceptional customer service.

Mar 2023

I want to give a shout out to Todd in Lumber at the store at Basswood and 35. I went into Home Depot and told the first employee I saw that I knew nothing about wood but needed to replace what I'd brought in due to water damage. Then she asked me what type of wood it was. Huh? Anyhow, Todd in lumber looked at my wood, recommended a replacement and then cut It to spec for me. He took the old nails out and sent me on my way. I wish all employees went the extra mile like Todd did. thank you !!