About Elegant Flooring Factory Outlet
Elegant Flooring Factory Outlet provides a fantastic shopping experience, marked by outstanding customer service. Customers frequently highlight Andrea for her swift responses and detailed explanations, aiding them in locating the perfect products at competitive prices. The company is recognized for going the extra mile to offer quality advice and products while helping customers save money. Many customers express their satisfaction and eagerness to return for future flooring needs, making Elegant Flooring a highly recommended choice for anyone seeking flooring solutions. Recent reviews reflect the exceptional service provided by Andrea and her team. Customers appreciate the fair pricing and expert advice offered during their flooring projects. One customer noted how Andrea helped them with a whole house installation, answering all questions patiently and offering ways to save, including shipping options. Another customer praised the wide selection of styles available, remarking on the ease of the process from initial selection to accurate measurements taken by the team. Although Elegant Flooring does not handle installation, they guide customers in finding contractors. Clients also commend Andrea’s dedication, especially when she helped a customer locate a discontinued product from out of town. Her promise to follow up and coordinate delivery was a standout aspect of their experience. Overall, Elegant Flooring Factory Outlet is recognized for its friendly professionalism and commitment to customer satisfaction, ensuring that customers find exactly what they need for their flooring projects.
Take this for what it is worth; I don't live in Texas and no one in CA would sell me 2 boxes of flooring. If you aren't buying a larger quantity they wont go out of their way for such small orders. The consideration most businesses show you is artificial or skin deep at best so the next time you find a friend in a room full of people that sell flooring, tell her I said hello! Andrea and co. were the only establishment willing to sell a couple of boxes of flooring and that little bit of consideration is all you need sometimes to get by. The quote I got from Elegant was 20% more affordable when compared to the businesses that would even consider selling smaller quantities....read full review
Andrea was knowledgeable in our specific product and gave us pros and cons accordingly. Her expertise was invaluable. The entire process was professional and delivery was personal. As home builders we will be using Elegant Flooring again!
Great quality product and great price. Andrea was incredibly helpful communicative and got us our flooring quickly and efficiently. We will absolutely do business with this company again