About Fort Sam Houston Veterinary Clinic
Reviews for Fort Sam Houston Veterinary Clinic
Write a reviewHours
Monday: 8AM - 4PM
Tuesday: 8AM - 4PM
Wednesday: 8AM - 4PM
Thursday: 8AM - 4PM
Friday: 8AM - 4PM
Saturday: ClosedSunday: Closed
Fort Sam Houston Veterinary Clinic is a dedicated facility serving active duty military and retired personnel. Staffed by caring civilians and military personnel, the clinic offers services at a steep discount due to government subsidies. Clients appreciate the clinic's supportive environment, especially when navigating the stress of moving overseas with pets. Registration is straightforward, and many clients report quick assistance and thorough responses to their questions. However, the clinic primarily focuses on wellness services and does not handle urgent care or emergency cases, recommending off-post vets for such needs. Due to limited staff and appointment slots, it can be challenging to secure an appointment, and the clinic emphasizes the importance of respectful communication. Overall, the clinic is praised for its compassionate service, but clients are encouraged to approach with kindness and understanding.
Very kind and knowledgeable. You can really feel that they care about you and your pets. They appear to have some stringent no-show policies but it's just due to people abusing the system as people tend to do with military medicine. Was expecting a run of the mill military facility experience and was pleasantly surprised.
Great, convenient and affordable. Went there twice for health certs for Italy in ‘21 and then to Japan. Staff was great besides that one lady who acts like a know it all and then messes up my pets health certs and had to mail them to me. 😂
I am CPT Chelsea Rivera and I have been the OIC of this clinic for the last 3+ years. I wanted to come on here and just say that both the civilians and the rest of the military personnel that staff this clinic are some of the most caring and sweet people I have ever worked with. That being said, the negative reviews left here on Google are largely made by miserable people who found out the hard way we don't tolerate poorly behaved clients. Ever. Do NOT come to this clinic throwing a fit and being belligerent because you didn't get your way. You will be fired and not welcome back. Hard stop. We offer services at a STEEP discount from off-post vets (not that they over charge,...read full review