VIP Nails and Spa

VIP Nails and Spa aims to provide an exceptional experience that enhances clients' lives and well-being. The business ensures a safe and healthy environment by thoroughly cleaning, disinfecting, and sanitizing all equipment and instruments. While some clients have reported issues with nail quality, others have had excellent experiences. Chloe and Celine have received praise for their amazing work, with clients frequently complimenting their nails. The entire shop is described as warm and welcoming, with a full bar and a great menu of services. Many clients appreciate the friendly and attentive staff, including Eric, who consistently provide a clean space and pay attention to detail, making clients feel relaxed. However, there have been mixed reviews regarding service quality. One client shared a negative experience during a pedicure, feeling unwelcome and receiving subpar service despite choosing a more expensive treatment. This highlights an area for improvement in customer service. Overall, VIP Nails and Spa appears committed to providing a welcoming atmosphere and high-quality services, while still needing to refine certain processes to ensure every client has a positive experience.