The new people are not as good. Been trying new places. Lady is always in a hurry and hurts me every time. This place is convenient for me, but it's no longer the best place it used to be.
January 2024
I came in last week for a gel powder removal and when I left my nails were in horrible condition and still had pieces of gel powder left on the top of my nails/ no cuticle oil/ no hand cream as is the norm at nearly every other nail place I have been. I have had removals many times at many different places and it wasn't horrible here but it wasn't great either. The customer service was quite strange as I was the only customer there that day but the two gentlemen who took turns working on my removal kind of made me feel like I was not supposed to be there, like I may have been intruding on their free time. It just felt a bit unsanitary and uncomfortable as they... read full review
December 2023
I’ve been going to TL nails for about 1 year. My experience has always been great, Andy was very personable. Micheal quiet but very good at what he does. The only complaint I have if I would cal it that is the quote for 50 and then charged 65 for my acrylic. Andy usually takes care of my nails, however the new guy was good and he did a great job. I would’ve liked a little more transparency about the pricing jump. Nevertheless, I love my nails and overall I’m still going to be a customer.
The new people are not as good. Been trying new places. Lady is always in a hurry and hurts me every time. This place is convenient for me, but it's no longer the best place it used to be.
I came in last week for a gel powder removal and when I left my nails were in horrible condition and still had pieces of gel powder left on the top of my nails/ no cuticle oil/ no hand cream as is the norm at nearly every other nail place I have been. I have had removals many times at many different places and it wasn't horrible here but it wasn't great either. The customer service was quite strange as I was the only customer there that day but the two gentlemen who took turns working on my removal kind of made me feel like I was not supposed to be there, like I may have been intruding on their free time. It just felt a bit unsanitary and uncomfortable as they... read full review
I’ve been going to TL nails for about 1 year. My experience has always been great, Andy was very personable. Micheal quiet but very good at what he does. The only complaint I have if I would cal it that is the quote for 50 and then charged 65 for my acrylic. Andy usually takes care of my nails, however the new guy was good and he did a great job. I would’ve liked a little more transparency about the pricing jump. Nevertheless, I love my nails and overall I’m still going to be a customer.