Reviews for Star Nail Spa

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  • Jul 2024

    Star Nail Spa is a popular nail salon in the El Paso area, offering a wide range of styling services and products. The salon takes pride in its sanitation, using Jet liners for pedicure chairs, disposable kits, and an Autoclave to sanitize implements. They offer Organic Dipping powder with over 2,500 colors and over 3,000 gel colors, as well as additional services like Eyelash Extension, Eyelash Lifting and Tinting, Facial, and Microblading. Some customers have had excellent experiences at Star Nail Spa, praising the friendly and patient staff, who take their time and do not rush clients. One customer raved about Kenny's fantastic job and friendly service. However, others have had mixed experiences, citing poor customer service from one particular staff member, Sheryl. While Sheryl does great nails, some clients have felt uncomfortable due to her lack of verbal communication, failure to greet them, and unresponsiveness to requests. Despite this, the salon's online appointment system is convenient and easy to use. Overall, Star Nail Spa seems to excel in terms of sanitation and nail quality, but may need improvement in the area of customer service.

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Hours

Monday: ClosedTuesday: 9:30AM - 7:30PM
Wednesday: 9:30AM - 7:30PM
Thursday: 9:30AM - 7:30PM
Friday: 9:30AM - 7:30PM
Saturday: 9:30AM - 7:30PM
Sunday: 11AM - 5PM

Tips

by appointment only wheelchair accessible accepts credit cards quiet street parking, private lot parking free wi-fi asian-owned women-owned gender-neutral restrooms