Reviews for B & G Mechanical Air Conditioning and Heating

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  • July 2024

    It's been a year since my troubles with them and every time I see their stupid vans out and about, I get reminded of just how awful they've been and the anger comes back. Initially we had called them for a service call as our A/C stopped working. Tech came, replaced a capacitor and all was working well for around 3 days. A/C stopped working again, same guy came out then said this time is wad the whole compressor that needed to be replaced. It was still under warranty but the out of pocket expense was still alot. We had to wait quite a while for the compressor to come in and wouldn't release it to us until after we pay for it, then file a claim for the warranty.... read full review

  • July 2023

    The technician said the flux capacitor was not working in my unit. So he replaced the flux capacitor and 3 days later my A/C stopped working! Now he said that the flux capacitor isn't the issue. Now it's the turbo break! Very unprofessional and unknowledgeable.

  • July 2023

    Absolutely disappointed with this company. Been given the runaround for two weeks. 1st service call should have fixed the issue right then and there after replacing the capacitor.. Had to call 4 days later for the same issue. Now they're saying it's the compressor that needs to be replaced even though the tech said it was a faulty capacitor that he replaced. Now they're refusing service to us because my wife was being stern and understandably upset at the situation. The service order for the first time the capacitor was replaced states it has a 30 day warranty for that service call. They are now refusing to honor that warranty. I recommend not to deal... read full review

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    B & G Mechanical Air Conditioning and Heating

    7144 Dale Rd, El Paso

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