I do not recommend this man at all. He gives warranty and doesn’t honor it. He replaced motherboard on our AC few days later it went out again. We called and he never picked up calls or text messages. We called him from 6 different numbers and we even went to his business address listed on his receipt which turns out to be an actual home address. A rude lady told us to call him to his phone and said she didn’t know anything and slammed the door. If he would’ve answered we wouldn’t have wasted our time going to that address. I ended up getting our issue resolved by another company &250 later.
November 2021
We hired Cool Air in July 2020 to clean our air ducts and install a UV light. He quoted us one price in writing and but actually charged us more-that should been our first hint that things were not going to go well for us. After about a week, our UV light stopped working. We called and called and couldn’t get a hold of anyone. After about two weeks, our vents began showing signs of dust accumulation. We continued to call. We drove out to the address listed-it’s a residence. The gate was closed. We decided to send a letter. On August 9th, we finally got a text saying that the owner, Mr Ronnie Hernandez, had been on a two week vacation to Delaware. Mr Hernandez came... read full review
June 2021
Professional team arrived within hours. Mr. Hernandez understands family's concern in this valley heat!! Thank you so much for your service!! Great job. Best prices when I had searched others.
I do not recommend this man at all. He gives warranty and doesn’t honor it. He replaced motherboard on our AC few days later it went out again. We called and he never picked up calls or text messages. We called him from 6 different numbers and we even went to his business address listed on his receipt which turns out to be an actual home address. A rude lady told us to call him to his phone and said she didn’t know anything and slammed the door. If he would’ve answered we wouldn’t have wasted our time going to that address. I ended up getting our issue resolved by another company &250 later.
We hired Cool Air in July 2020 to clean our air ducts and install a UV light. He quoted us one price in writing and but actually charged us more-that should been our first hint that things were not going to go well for us. After about a week, our UV light stopped working. We called and called and couldn’t get a hold of anyone. After about two weeks, our vents began showing signs of dust accumulation. We continued to call. We drove out to the address listed-it’s a residence. The gate was closed. We decided to send a letter. On August 9th, we finally got a text saying that the owner, Mr Ronnie Hernandez, had been on a two week vacation to Delaware. Mr Hernandez came... read full review
Professional team arrived within hours. Mr. Hernandez understands family's concern in this valley heat!! Thank you so much for your service!! Great job. Best prices when I had searched others.