“I had a tax concern that I was very worried about. Bruce took time out of his day to calmly walk me through the issue out of the kindness of his heart, and refused payment. Very grateful that people like this still exist.“
“Our last company set a pretty low bar, but Horizon is better. Mostly. Our manager Liesset is on it. No more broken gates for three weeks, broken irrigation everywhere, security lighting out. She came in and just kinda took some notes and got stuff fixed that our old company ignored. Our landscapers were horrible, so we fired them and replaced them with ABC. They negotiated a package deal to include lawn, pest control and irrigation. We were able to get rid of 3 different vendors and replace them with 1 account rep. Cheaper, and easier to yell at 1 person instead of harassing three different companies. Now the bad. I hate the online resident software. It always says my password is incorrect and I have to go through the hassle of changing it. I've had to do it every month since March. Fix your software!“
“Richard also goes above and beyond. He makes difficult tasks easy, is fast at he work saving the customer money, and knows what he is doing. It also always truly a pleasure working with Ricard and is as good as they get.“