They didn't tell my husband that he had to pay extra for credit card usage when he dropped off.10 dollar minimum and if you pick up early it's 3 dollar charge. WTH first and last time Ever coming here!!! Go else where's I should've checked the ratings!!!
December 2023
CRITICAL: Professionalism, Quality, Poor Customer ServiceBy far the WORST customer service/quality experience I have ever encountered in my entire life. Not only are they overpriced for the quality of the clothes but they have also broke my buttons several times and damaged my jacket zipper. Then, I had to pay extra to have them fix the mistake they caused. The Manager at this location by the name of Alejandra-Description(Heavy Set, Hispanic, Female) is extremely rude and unprofessional. Her customer service skills are 0 out of 10. I would not recommend this company to my worst enemy. After a horrible and unprofessional customer service experience with the Manager Alejandra,... read full review
December 2023
CRITICAL: Professionalism, Quality, Poor Customer ServiceBy far the WORST customer service/quality experience I have ever encountered in my entire life. Not only are they overpriced for the quality of the clothes but they have also broke my buttons several times and damaged my jacket zipper. Then, I had to pay extra to have them fix the mistake they caused. The Manager at this location by the name of Alejandra-Description(Heavy Set, Hispanic, Female) is extremely rude and unprofessional. Her customer service skills are 0 out of 10. I would not recommend this company to my worst enemy. After a horrible and unprofessional customer service experience with the Manager Alejandra,... read full review
They didn't tell my husband that he had to pay extra for credit card usage when he dropped off.10 dollar minimum and if you pick up early it's 3 dollar charge. WTH first and last time Ever coming here!!! Go else where's I should've checked the ratings!!!
CRITICAL: Professionalism, Quality, Poor Customer ServiceBy far the WORST customer service/quality experience I have ever encountered in my entire life. Not only are they overpriced for the quality of the clothes but they have also broke my buttons several times and damaged my jacket zipper. Then, I had to pay extra to have them fix the mistake they caused. The Manager at this location by the name of Alejandra-Description(Heavy Set, Hispanic, Female) is extremely rude and unprofessional. Her customer service skills are 0 out of 10. I would not recommend this company to my worst enemy. After a horrible and unprofessional customer service experience with the Manager Alejandra,... read full review
CRITICAL: Professionalism, Quality, Poor Customer ServiceBy far the WORST customer service/quality experience I have ever encountered in my entire life. Not only are they overpriced for the quality of the clothes but they have also broke my buttons several times and damaged my jacket zipper. Then, I had to pay extra to have them fix the mistake they caused. The Manager at this location by the name of Alejandra-Description(Heavy Set, Hispanic, Female) is extremely rude and unprofessional. Her customer service skills are 0 out of 10. I would not recommend this company to my worst enemy. After a horrible and unprofessional customer service experience with the Manager Alejandra,... read full review