I can't believe the difference in my carpet! This company did a great job with 20+ year old carpet. I will absolutely recommend them and will be using them again!
March 2019
I hate leaving bad reviews, but this one called for it...My husband works 2:30 a.m. - 2:30 p.m. 5 days a week and 4:00 a.m. - 12:30 p.m. on weekends. To put it shortly, we are a busy family of three with little time to spare. Over the weekend, we scheduled a carpet cleaning for the upcoming Thursday at 3:30.We rushed to move furniture and I spent two days deep cleaning our carpets and the rest of the house to prepare. By 3:05 we still hadn't seen, heard from, or been updated by the carpet man. So I called to check in. He was running late, had run out of wet pads, and was "running behind" due to add on jobs. I asked how long it would be and he said, "Oh,... read full review
March 2019
I made an appointment for 8:30am on a Wednesday. Having still not seen or heard from him by 8:50am, I called to check to make sure he was coming. He said he was about to call me because he wasn't sure if the appointment was for that morning or the next. I reminded him of the scheduled appointment, and he said he'd come on over (he's only about 10 minutes north of me). By 10:00am, he still wasn't here and hadn't called. I called him and he said he'd locked his keys in his van and was on his way. He finally arrived at my house by 11:00am and started cleaning. The quality of the work was pretty good (he was there until 3:00pm), but as... read full review
I can't believe the difference in my carpet! This company did a great job with 20+ year old carpet. I will absolutely recommend them and will be using them again!
I hate leaving bad reviews, but this one called for it...My husband works 2:30 a.m. - 2:30 p.m. 5 days a week and 4:00 a.m. - 12:30 p.m. on weekends. To put it shortly, we are a busy family of three with little time to spare. Over the weekend, we scheduled a carpet cleaning for the upcoming Thursday at 3:30.We rushed to move furniture and I spent two days deep cleaning our carpets and the rest of the house to prepare. By 3:05 we still hadn't seen, heard from, or been updated by the carpet man. So I called to check in. He was running late, had run out of wet pads, and was "running behind" due to add on jobs. I asked how long it would be and he said, "Oh,... read full review
I made an appointment for 8:30am on a Wednesday. Having still not seen or heard from him by 8:50am, I called to check to make sure he was coming. He said he was about to call me because he wasn't sure if the appointment was for that morning or the next. I reminded him of the scheduled appointment, and he said he'd come on over (he's only about 10 minutes north of me). By 10:00am, he still wasn't here and hadn't called. I called him and he said he'd locked his keys in his van and was on his way. He finally arrived at my house by 11:00am and started cleaning. The quality of the work was pretty good (he was there until 3:00pm), but as... read full review