Painfully slow… checked in for a 3:40 appointment at 3:30. Got into an examination fairly quickly, but everything went down hill after that. After a short examination Dr called for a strep test, waited 20 minutes to come back to swab. They said the test takes 5-7 minutes, still waiting almost 30 minutes later. 1hr 45min later we are finally out the door. Definitely won’t be back.
April 2024
I’m been bringing my kids here since my daughter was born 8 years ago. We never had any issues until hhm took over. They have been horrible to deal with. The receptionist is quite rude. I got new insurance and told them that and offered to give it to them over the phone when I scheduled appointments. The lady sounded like she didn’t want to deal with it and told me to bring it when I came in. Over a month later(because that’s how far out appointments are now) they call me the day before my appointment and say our insurance is no good and I need to pay. I tell them that I already told them we had new insurance and gave the info. I give her the info and she can’t... read full review
August 2023
I have called them so many times but no one ever answers the phone. I have never had any issues with them until they signed on with HHM. All I'm trying to do is get all of my daughter's medical records from them because we are moving out of the country. I have literally been sent around in circles and told to go physically to a completely different location for HHM on Pineland Dr. I drove out of my way to go there and then was told they can't help me and I need to talk to the woodhill pediatrics location. Meanwhile woodhill pediatrics won't answer the phone to tell me how to get these records for my daughter. I'm not sure if they even know since... read full review
Painfully slow… checked in for a 3:40 appointment at 3:30. Got into an examination fairly quickly, but everything went down hill after that. After a short examination Dr called for a strep test, waited 20 minutes to come back to swab. They said the test takes 5-7 minutes, still waiting almost 30 minutes later. 1hr 45min later we are finally out the door. Definitely won’t be back.
I’m been bringing my kids here since my daughter was born 8 years ago. We never had any issues until hhm took over. They have been horrible to deal with. The receptionist is quite rude. I got new insurance and told them that and offered to give it to them over the phone when I scheduled appointments. The lady sounded like she didn’t want to deal with it and told me to bring it when I came in. Over a month later(because that’s how far out appointments are now) they call me the day before my appointment and say our insurance is no good and I need to pay. I tell them that I already told them we had new insurance and gave the info. I give her the info and she can’t... read full review
I have called them so many times but no one ever answers the phone. I have never had any issues with them until they signed on with HHM. All I'm trying to do is get all of my daughter's medical records from them because we are moving out of the country. I have literally been sent around in circles and told to go physically to a completely different location for HHM on Pineland Dr. I drove out of my way to go there and then was told they can't help me and I need to talk to the woodhill pediatrics location. Meanwhile woodhill pediatrics won't answer the phone to tell me how to get these records for my daughter. I'm not sure if they even know since... read full review