About Milestone Electric, A/C, & Plumbing
Milestone Electric, A/C, & Plumbing is a trusted provider of plumbing services in Fort Worth and nearby areas, with over 20 years of experience. Their skilled team offers quick and dependable service tailored to each customer's needs. Technicians like Chad, Terrance, and Marcus are known for being knowledgeable, patient, and polite, taking time to explain procedures and answer questions. Customers appreciate their transparency and integrity, as they provide proof of work and make clients feel valued. The company also excels in HVAC and electrical services, with recent reviews highlighting their professionalism, punctuality, and thorough work. For instance, a technician named John spent about an hour checking and changing filters during a routine maintenance, and Jose provided friendly, professional warranty service. Despite some scheduling delays, customers are generally very satisfied with the quality and honesty of Milestone’s work, ensuring systems run smoothly and efficiently.
Hieu Thai came to do the routine tune up appointment. He's professional and very polite, on time, fast and did a great job. Will definitely recommend him . Thank you for accommodating my requested on the schedule service time.
Our HVAC system we got in 2023 runs like a dream. Our electric bill has been slashed and we are very pleased with the purchase and performance of our 5 ton unit. It was expensive, but it was the right choice for the long haul. Service appointments and regular maintenance appointments are easy to set, but the windows for service have much to be desired. 3 of 3 service calls were grossly underestimated, making almost a whole day used instead of a few hours. I get that ppl may not have AC but the schedulers do too, and should give realistic timeframes instead of 'between 8-11a' to not arrive until 1:30-2. John, the tech who arrived was very professional and pleasant. He spent about an hour checking the system and changing the filter. Kudos to him. I gave a 4 star instead of 5 star due to 3 of 3 delayed appointments and wasted time on my part
warranty service done. the work was done fast and I never had to sweat! Jose was friendly, professional and explained everything in detail. The repair was done under warranty so there was no charge at all. Thank you Milestone for being a reputable company.