Clean, equipment options are nice and available most of the time or kindly taking turns on. Staff are very kind and helpful. Love the classes as well. Childcare seems good so far also, but I don't use it a lot.
Note: I usually go during the weekday mornings before lunch or right after lunch. I am lucky enough to be able to avoid peek times when it's really busy.
July 2024
The only normal complaint about this gym is that they have people selling stuff as you literally walk in before you can check into the desk. Probably one of the worst management decisions one could make is annoying your patrons the moment they exist at your facility. Bravo ?? let's just have a bouncer at the top that smashes in our faces next
I love when people both complain about the gym being packed, and then bring up the price after.
The gym is still best in the area aside from Equinox
May 2024
I was a member for 10 years and they kept raising the membership rate especially in the last 2 years it’s raised 3 times, doubling the fee I was paying. I went to the YMCA and they offer everything that LifeTime does for 1/3 of the price. When I put my notice in to cancel my LifeTime membership I never had anyone from corporate reach out asking if there was anything to do to keep their member of 10 years. Poor customer service in my opinion.
Clean, equipment options are nice and available most of the time or kindly taking turns on. Staff are very kind and helpful. Love the classes as well. Childcare seems good so far also, but I don't use it a lot.
Note: I usually go during the weekday mornings before lunch or right after lunch. I am lucky enough to be able to avoid peek times when it's really busy.
The only normal complaint about this gym is that they have people selling stuff as you literally walk in before you can check into the desk. Probably one of the worst management decisions one could make is annoying your patrons the moment they exist at your facility. Bravo ?? let's just have a bouncer at the top that smashes in our faces next
I love when people both complain about the gym being packed, and then bring up the price after.
The gym is still best in the area aside from Equinox
I was a member for 10 years and they kept raising the membership rate especially in the last 2 years it’s raised 3 times, doubling the fee I was paying. I went to the YMCA and they offer everything that LifeTime does for 1/3 of the price. When I put my notice in to cancel my LifeTime membership I never had anyone from corporate reach out asking if there was anything to do to keep their member of 10 years. Poor customer service in my opinion.