About Abbie's Dog House on Maple
Abbie's Dog House on Maple is a cage-free daycare and boarding facility in Dallas, TX. The owner-run business is dedicated to providing a loving and safe environment for dogs, treating each one like family. The facility features a large indoor play area and outdoor potty space, with plans to add agility equipment and activities to the indoor space. Clients praise the staff for their genuine care and affection for the dogs, and many have shared stories of how their dogs have thrived in the welcoming atmosphere. The business is known for its flexibility and willingness to accommodate last-minute bookings or extended stays. While some customers have had positive experiences, highlighting the staff's passion and communication, others have expressed concerns about the care provided. However, the facility continues to receive positive feedback from long-time clients who appreciate the love and attention their dogs receive. The business values authentic customer experiences and celebrates the positive feedback they receive without soliciting reviews.
I've put this off for a while, but I can't trust this place. I've had people watch my dog and have taken him to other boarders and it was fine, some even would call to say he peed or isn't eating much due to having separation anxiety. Typically he's fine otherwise. Keep in mind this is a dog that was trained extremely well and is actually pretty submissive. I got no calls from Abbie's and he would come back reeking of pee and looking very skinny due to probably not eating, along with several nicks and cuts from other dogs playing too rough and no one stopping it. And yet, each time I was told he was fine and had a great time. But the nail in the coffin for me was when I picked him up and he had a whole chunk of his lip missing and a lot of blood coming from it. I had to immediately take him to the vet to get medication to help with keeping the lip from getting infected. And of course, they wouldn't take responsibility for letting it get this far without intervening and wouldn't help with vet bills. His lip has a large part that won't ever go back to the way it was. I've attached pictures and circled where the damage was and visible scar vs. The other side of his lip and what it normally looks like. I tried one more time after and specifically asked to not let him play with other dogs in case he was the aggressor. And he came back with more nicks and cuts and smelling like pee and skinny. I recently tried a new spot for boarding, though they are a little more expensive, he came back not skinny, not smelling like anything but like he had been outside, and no visible damage to his body. I would not recommend this place at all. We went here on a recommendation from my fiancee's sister, but her dog also came away with kennel cough (from their other location) and had to get meds to help with it. Unfortunately for h,er she got one of their packages of stays and has to use them up to get her money's worth. But after says she will not use Abbie's.
We’ve been taking our dogs to Abbie’s for years. They’re the best! We never worry when our babies are in their care. They are so passionate, helpful, & communicative. 10/10 would recommend.
I trust the staff of Abbie’s on Maple 110% and am SO thankful for them. They treat our dogs like one of the family and you can tell much each of them loves what they do! Thank you ALL for the love, kindness and awesome photos you share of our pups. Our dogs truly love you guys, too 😊❤️