“Update 3-26-24: they reached out to me and felt so badly this was our experience. They for sure made it right by tidying up all the things today. Super nice folks. I get it- we all have an off project at some point, but they came through and fixed it!
They came highly recommended, so I can’t help but feel our experience is a one-off. We had a long list of items that needed tending too. Bits of the rotten wood we had asked them to replace for gutter installation were only done in some spots and just completely missed in others. When the gutter company came out it was a whole thing with two areas not fully attached and unable to hang gutter from, and two more rotten bits not done at all. The roof vents that we told them rattle in some wind conditions were not replaced or addressed. Our new metal roof looks amazing but we did have to fish a nail out of a gooses mouth and then comb the yard to found more. It’s to be expected with contractors in and out, but a magnet sweep was a part of the quote and did not happen. They did return for a leaking area on the patio when we finally got rain and addressed that. I think since it was a smaller job with a lot of little things here and there it was just not an ideal setup for both parties. Keep that in mind if that’s the kind of work you need help with.“
“MASCON’s agent Dwight McCall responded promptly when I requested a bid to replace my roof. His bid for the GAF roof system with the GAF HDZ shingle was especially competitive and the additional cost for repairs was very reasonable. Dwight also informed me of the GAF “Roof for Troops” rebate.I was impressed with the professionalism and efficiency of the roofing crew. They worked as a team with each member doing his task in support of the others to get the job done correctly and timely. They were well trained for the installation of the GAF roof system. They took appropriate safety measures while working on the steep roof.My wife was especially appreciative of the additional care taken to protect the landscaped areas.We recommend the roofing specialist at MASCON INC for anyone in need of roofing repairs or replacement. We have recommended MASCON to a neighbor that is considering replacing the roof on her home.Service: Roof installation“
“He knows all about roofing great job men worked fast in and out thanks. They started at 8am and was completed by 6pm thats so craxy“