Reviews for Garden Center at The Home Depot
Write a reviewHours
Monday: 6AM - 10PM
Tuesday: 6AM - 10PM
Wednesday: 6AM - 10PM
Thursday: 6AM - 10PM
Friday: 6AM - 10PM
Saturday: 6AM - 10PM
Sunday: 8AM - 8PM
Tips
price range: average offers same-day delivery accepts credit cards private lot parking bike parking
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Garden Center at The Home Depot
4038 S Port Ave, Corpus Christi
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The worst of the worst of the worst customer service. Their inventory is always off. Online says they should have the products, however..the store seems to be out of stock. They rarely ever answer the customer service line...I tried calling and the phone rang for more than 5 minutes and was never answered, the call clicked as if it was transferred, but still no answer. I noticed that this location has 2 stars and now I know why. Doesn't seem like management nor the employees do anything to turn it around nor try to redeem themselves.
Yesterday, I needed to place a large flooring order I arrived near 2. I had been there the previous week and bought a few samples to show a customer. Customer chose and on this day I wanted to place the order. I go to the flooring department desk and wait, then i go to the pro desk area. There are 9 employees having a large time. One employee ask to help I said I need to place a large floor order. You need to go to flooring. Ok, but I've been there and no one is there. Well all of our computers are being used up here I'll call someone to meet you. First, none of the large time happening employees were standing in front of any of 10 computers actively doing any computing and no other customers were in front of me. I went back to flooring and sat down 20 minutes before I called the store from my cell phone to ask for help. Finally Desiree came up. She was able to make my shopping experience worse. I mis-pronounced her name and she was happy with a upside down smile to help me know that twice. But again all I need is flooring and they sell flooring right? Read this conversation Her: We don't have enough to complete your order. Me: Okay can we order? Her: it doesn't show up in the system. Me: but here is the pic of the bar code from right over there. Her: we only have 20 boxes Me: can I order online? Her: it's not in the system I doubt it. You can buy our 20 boxes, and go to the 2 other stores and pick up what they have to complete your order. Me: can I call the stores in advance and have it ready. Her: you can try but it's not in the system. Me: if it's not in the system why are you telling me the inventory of other stores? I have no idea what is true. Because i left with no flooring and will go to another store and ask my customer to choose from a different stores selection. I mean it's just another trip to a customers home and repeat the selections process and back to the order department. It will not be the floor dept of "d pot" Thanks Home Depot for showing me the correct pronunciation of "Desiree" only cost my company $350 in wages for lost time. READ MY REVIEW FOR THE LOWES experience. There is a big difference in training. This is alone set in place from the culture set in place from management.
Bought a fridge in November 21, fridge broke four months later contacted local Home Depot spoke with manager (who wasn’t any help at all) said only option was to get a local appliance repairman to order parts needed and come install when parts are in. A month later STILL WAITING!!!!!!! NO HELP AND NO ANSWERS!!!!! I’ve even called Home Depot Corporate Office STILL NO HELP!!!! PLEASE DON’T BUY ANY APPLIANCES FROM HOME DEPOT!!!!!!