“Room temperature was stuck at 80, he came immediately diagnosed and fixed the problem at very reasonable price. He is very professional and honest individual. Very customer focused. He will be my HVAC repair guy going forward. I have referred him to my friends and family
Thank you for your honest opinion on repair“
“Marco came on time. I appreciated that he came with shoe covers and a mat to keep my floors from getting dirty.
Marco was respectful and professional throughout the whole process. He told me beforehand what needed to be done and what the cost would be. I thought that the cost was reasonable.
I appreciate that Marco showed me pictures of the work that he did. I was so pleased and impressed with the service that I signed up for their Prime Advantage Family service plan. I would highly recommend Prime AC and Heat for anyone looking for work to be done on their HVAC systems.
Update 09/15/23
This is now the third time that Marco came out to provide service for my HVAC system. Today's service was for the annual furnace inspection and maintenance service that is part of the Prime Advantage Family service plan. Marco replaced the filters free of charge. He inspected the furnace to make sure that it isn't leaking CO.
After Marco inspected everything, he showed me pictures and gave me a detailed explanation of the inspection and service that he provided. I appreciated that he took the time and made the effort to explain everything to me.
Marco came out the previous time when my upstairs AC unit suddenly stopped working at the end of July. I was really appreciative that I was able to schedule an appointment the very next day after my upstairs AC unit went out. It was the same issue that I had with my downstairs AC unit back in the Spring. He promptly fixed the issue again. And as always, he showed me pictures and explained to me the work that he did.
I've been very pleased that I chose Prime AC and Heat to service my HVAC system. I believe that they provide honest, professional, and excellent service at a reasonable price. I wholeheartedly recommend choosing Prime AC and Heat to maintain and service your HVAC system.
Update 04/16/24
Marco came out for the annual maintenance check-up for my AC units. As always, he took his time and did a thorough job of inspecting my units.
I was impressed that Marco remembered to make a repair with my drain line that we had discussed during his last visit in September 2023. After he finished making the repairs, he showed me pictures of the work that he did. I'm again pleased with the excellent service that Marco provided.
I feel that the cost for the repair was reasonable. And since I have the Prime Advantage Family service plan, I received a 10% discount on the repair.
I continue to be pleased that I've chosen Prime AC and Heat to service my HVAC system. I'm thankful to receive excellent service at a reasonable price.
Update 07/12/24
I noticed that water was dripping out of the secondary condensate line, so I knew that there was an issue that needed to be addressed. I contacted Prime AC and Heat yesterday, and they scheduled Marco to come out today.
Marco came on time as usual. He quickly diagnosed the issue to be that the primary condensate line was blocked. He cleared out the blockage, and the issue is now resolved.
I was expecting to be charged for Marco's services, but I was surprised when he didn't charge me anything. He humbly said that he didn't really do anything except some cleaning. I was very thankful and appreciative to receive excellent service as usual without even being charged for it.
I feel even more that I made the right decision to choose Prime AC and Heat to take care of any issues that I have with my HVAC units. I have peace of mind knowing that if any issues do arise, I can trust Marco to promptly come out and fix the problem.“
“Our experience from TexAire has been nothing short of remarkable. From the initial phone call interaction through the end of service, each representative that we had the pleasure of interacting with was honest, informative, and put our needs first. The transparency of their process and sticking to their word is something that we truly appreciated and extremely hard to find these days.
They helped us feel educated and comfortable at all times. Their attention to detail and pride in the quality of their work made us truly grateful to find them. Highly recommended!“
“Mechanical Air was recommended by a couple of neighbors. So glad I called them. They came same day to fix our A/C! Fast, professional and really nice.“
“We've been using Coventry & Gattis A C for over 30 years. Need we say more...“
“We have been using Bear Air Services for several years for both maintenance and a new furnace. They are always professional, communicative, and timely. Extremely pleased and would highly recommend!Services: HVAC system maintenance“
“AC Lady to the RESCUE!!!!!
When my AC broke down the day before a long holiday wknd and my long time AC company didn't call me back...I called AC Lady after hours and they called me back in 15 mins and came out first thing the next morning. They went above n beyond to make sure I was comfy and cool ASAP...all with a sweaty smile and good humor!!!! AC Lady is on my speed dial now! And just FYI...my now former long time AC company still hasn't called me back!“
“Cool Mechanical was great. They were half the price of everyone else and got the parts in four days instead of two weeks!“
“I’ve worked with this company (Glen) for a long time. He is the most honest and efficient technician that I’ve come across. Always making sure to take care of his customers. Thank you“
“Great service from Jace. Very personable and professional, and walked me through every detail and answered all my questions.“
“Blue Ribbon provided excellent service during an AC tune up, educating me on each step of the check up and how it affected the system. Cody was very helpful, I look forward to working with Blue Ribbon in the future!“
“I called Lake City to come out and service my AC unit. They set up an appointment the next day, were on time and even did a couple of extras. Really appreciated the service! Five Stars!“
“Fantastic service. Called to ask a few questions and spent nearly and hour talking because the owner was so informative, even answering questions about services they didn't offer. Rather than keep everything closed off until they can see it in person, owner was an open book about everything. Ended up choosing them for a new HVAC that I thought I was decided for elsewhere, glad I went with them. Fast install and fast response times too. First house and these guys were the best of all contractors we have talked with“
“Technician was very professional and interesting to service the maintenance for the fall/winter season.“
“Carlos Magada did an amazing job. He came to spray our home since we found an American cockroach in our rental house. He reassured us that American roaches don't breed inside and cause infestations. He was very communicative about everything he did. He helped point out a termite tube on our house as well so that our owners could take care of the issues. Very thankful for the work he did. I will be sure to use ABC in the future for any needs.“
“Michael S. came on short notice to address a compressor issue and a loud supply vent that two other HVAC companies were unable to diagnose and fix. Great service! I highly recommend for any HVAC service needs.“
“Texas heat is no joke. Mr Calahan was able to diagnosis and fix my ac problem quickly and the price was fair. I would definitely recommend this company for home repairs and a/c issues.
Peggy“
“Amazing, professional business and service. Always on time, always cleans up after the work is done. Very polite and I have always felt very comfortable with them in my home. I will definitely be referring Sudden Service to everyone. Thank you so much for your hard work and loyalty.“
“Great service. Knowledgable technicians with plenty of experience. Thorough job cleaning and maintaining the unit. We got extra years out of our old unit before it bit the dust after 15 years (expected it to be done in 10 years). They installed our new unit and we are now under their maintenance plan. It's blowing cool and we are ready for summer.
Adding more: we just had our maintenance check by Josh. Cleaned everything. Great service.
Adding more: Had to have the fan blade and motor replaced because of rodent damage. Josh again did an excellent job diagnosing the issue, got the part ordered and was delivered and ready to install next day. He came by and finished the install in under and hour. Always excellent service and knowledge. Unit it cooling much more efficiently and quietly now.“
“Brandon came to check the A/C water streaming out of our home, diagnosed the issue in minutes, then resolved the issue just as quickly! The Medley team was prompt and responsive - had Brandon out to me the day after I called. Medley also has a nifty system which texts you when your technician is on the way with a tracking link to see how far away they are! As I understand, Medley also now has some master plumbers on staff so if your issue expands outside the immediate scope of just A/C and heating, they have the experts in house to help with the plumbing side!“
“Ashford Mechanical has been my go to trusted AC contractor for over 5 years and 3 different houses. They have impeccable integrity, never once tried to upsell me, are incredibly responsive, and take care of my AC like it’s their own. What more can you ask for?“
“Manny and his crew did a great job getting our new unit in. They arrived on time (with a call from dispatch in advance), kept the house clean, were super professional, and quieter than I was expecting! Super happy with the entire process.“
“The service provided customized cooling solutions based on our home's needs. Appreciated the tailored approach to our comfort.“
“Was referred to Calvin’s by my parents who had a great experience. Isaac came out for the service call and was very knowledgeable, answered all my questions, diagnosed the issue and offered reasonable pricing for the repairs. I will refer my friends and family to Calvin’s!“
“David was great! He listened and spent a great deal of time addressing the problem! I was extremely happy and highly recommended him and Spencer Air Conditioning!“
“We recently returned home from a trip, and discovered our air conditioner was not working. Within two hours of our call to Coppell Heating and Air (on a Sunday!), Austin had diagnosed and repaired the air conditioner.
We have always had great service with Coppell Heating and Air!“