Doggett Freightliner

Doggett Freightliner is a business where customers can have positive experiences when purchasing their first semi-truck. Manny and Frank are knowledgeable and helpful salespeople who use various tools to keep buyers informed throughout the process. The staff is also commended for their assistance with warranty issues and parts replacement. Julian, in particular, is praised for his patience and understanding when customers struggle to communicate the specific parts they need. In the service department, Wade stands out for his exceptional customer service skills. Previously, customers felt ignored when walking in, but Wade changed this experience by greeting them warmly, engaging in sincere conversation, and providing detailed explanations of the service program. His proactive approach resulted in early delivery, a thorough walk-through of the serviced coach, and overall customer satisfaction. In summary, Doggett Freightliner is a business with knowledgeable salespeople and service writers who make customers feel valued and respected, whether they are purchasing a semi-truck or seeking warranty or parts assistance.