New Caney Fence Co.

New Caney Fence Co. is a local fence installation company that has been in business for many years. Based on the reviews, the company's service quality seems to be a mixed bag. On the positive side, some customers report a fast and easy quote process, as well as a professional and diligent installation crew that kept the work area clean. The finished product was also praised for its quality. However, other customers had a very different experience. Several reviews mention poor communication from the company, with missed appointment times and "no call, no shows." There were also issues with the installation, such as large gaps left at the bottom of the fence, requiring additional work and expense for the customer. Customers also complained about rude and disrespectful behavior from the contractors and office staff. In one case, the customer paid nearly $11,000 for a job that was still not completed satisfactorily, with ongoing issues with the gate locks that the company was unwilling to properly address. Overall, the reviews suggest that while New Caney Fence Co. can deliver a quality fence, their customer service and communication leave much to be desired.