Innovative Cooling & Energy Solutions, Inc.

Nov 2022

He is right about the gate and my wife didn’t answer. She wasn’t the one who schedule it I was. He said he didn’t have my number which he did I texted him Friday the message was read and I called him multiple times from my number so he had my number. I called him to reschedule he said he would call me back never did. I even offered to pay more for my mistake on the gate which he said he only waited 15 minutes not 30. This also would of been his second time out to fix my freezer to charge me a 95 dollar service charge just in a 5 day span. I called another company they came out the same day and found a leak within 10 minutes of being here and fixed the problem. Only...read full review

Sep 2022

First time using this company. Had an apt and no one showed. At the 15 min late mark I called to inquire about the whereabouts of the technician. Had to leave a voicemail. Shortly after I received a call back only to be told the technician called in late and was already on calls for the day? Would I not have BEEN ONE OF THOSE? Was offered to sit around and wait on another tech for 45 min to a hour or reschedule. I had to use PTO to meet your technician. I dont get that back. My time is valuable and I am extremely disappointed that YOUR service failure resulted in you telling me I get to waste more of my time.What was the point of the apt? At the very least I would have...read full review

Sep 2017

If you are looking for a trustworthy HVAC company for your home or business, I can highly recommend Innovative Cooling and Energy Solutions! We have worked with Michael Henry for several years whenever we needed to have our AC units serviced at our previous house. When we decided to build our new home, we knew he was the one to call. My husband and I had a log home shell built and requested a bid from ICE to install the entire HVAC system. My husband is a mechanical engineer and provided specifications on the units he wanted. Michael reviewed the specifications and advised us that the unit that my husband specified was actually larger than what we needed and recommended...read full review