Ernie and Angel both went above and beyond, taking the time to explain their recommendations, show pictures of different steps of their work and even recommended products for maintenance (which they don't sell). Will call again!
August 2024
We were having issues with our 2 year old tankless water heater. Earlier this year we had to have our roof replaced and our project manager had mentioned that he had previously been in the water heater parts business for 20 years. He was the first person I called for recommendations. His recommendation was Rick’s. I called them 10 minutes before closing on a Friday, I don’t recall the receptionist name but she was great to speak to and got me scheduled for the next morning. I received a call from the technician, Paul, saying he was on his way. Paul was outstanding! He took the time to teach me things about how the tankless water heater works and tips... read full review
June 2024
Ernie came out in a pinch and helped us get to the bottom of a toilet issue. He was very kind, efficient, and knew exactly what was needed to get the job done quickly. Definitely will be using Rick’s plumbing again for future plumbing needs.
Quick, reliable, and affordable.
Ernie and Angel both went above and beyond, taking the time to explain their recommendations, show pictures of different steps of their work and even recommended products for maintenance (which they don't sell). Will call again!
We were having issues with our 2 year old tankless water heater. Earlier this year we had to have our roof replaced and our project manager had mentioned that he had previously been in the water heater parts business for 20 years. He was the first person I called for recommendations. His recommendation was Rick’s. I called them 10 minutes before closing on a Friday, I don’t recall the receptionist name but she was great to speak to and got me scheduled for the next morning. I received a call from the technician, Paul, saying he was on his way. Paul was outstanding! He took the time to teach me things about how the tankless water heater works and tips... read full review
Ernie came out in a pinch and helped us get to the bottom of a toilet issue. He was very kind, efficient, and knew exactly what was needed to get the job done quickly. Definitely will be using Rick’s plumbing again for future plumbing needs.