Pediatrix Urology of Central Texas | Cedar Park

I want to start by saying that the 3 stars has NOTHING to do with Dr. McQuiston. She is an angel on earth and I absolutely love her, the ultrasound staff and her nursing staff. My daughter has a kidney condition that I would feel much more anxious about if it wasn't for the medical staff in this office. The 3 stars is specifically in regards to the office and scheduling staff. Honestly, if the doctor wasn't so great I would have given 1 star and found a different provider. I've discussed my concerns directly with the office and have not seen any improvement so I guess it's safe to assume they are comfortable with frustrating parents of patients on... read full review

We've had two appointments with a pediatric urologist for my son at this facility. Each visit costed us a $400 copay, with a billed amount of $600 to our insurance, and unfortunately, these appointments lasted less than 20 minutes. Both times, we felt rushed. Many specialists typically allocate 30-45 minutes for their patients. It's unclear whether this is an issue specific to one urologist or a practice-wide concern. There's a need for a reevaluation of their billing and scheduling procedures to ensure that patients receive sufficient time to thoroughly address their concerns.

The front office staff is terrible. They changed our appointment time without warning, only knew because of a voicemail confirming the appt. and never warned us about the payments we would have to make upfront (besides the $150). The nurse and doctor were great but I would go somewhere else just so I wouldn't have to deal with the front office.