Generator Supercenter of Austin

Generator Supercenter of Austin specializes in home backup generator sales and installation, providing a seamless experience for customers. Their unique turnkey installation service ensures that everything is handled professionally, from the initial paperwork to the final inspection and training on the system. Customers have praised the polite and knowledgeable office staff, who keep them informed throughout the process. One customer shared that after signing paperwork in September 2023, their installation was completed in February 2024, with the entire process running smoothly. Installers Ray and Nick completed the installation in less time than expected, which pleased the customer greatly. Another customer highlighted their experience after receiving a reasonable estimate through Costco, noting the knowledgeable coaching provided during the setup. They appreciated the convenience of having all scheduling handled by the company, even though they suggested more clarity in communication regarding specific installation details. Customers have also commended the helpfulness of the staff in addressing concerns about the generator size and placement. One customer mentioned that the team was able to recommend the right size generator for their needs and ensured that the installation was visually appealing. They appreciated the quick responses from staff and the proactive updates regarding installation timelines. While some customers noted minor areas for improvement in communication about specific requirements and costs, the overall sentiment is one of satisfaction. Generator Supercenter of Austin is recognized for its professional service, timely installations, and commitment to customer education, making it a recommended choice for those seeking reliable backup power solutions.