Cedar Park Physician Associates - Cypress Creek

Cedar Park Physician Associates - Cypress Creek has received mixed feedback from its patients. Many have praised the staff for their professionalism and care, particularly noting the helpfulness of staff members like Danielle and Nicole. Patients appreciate the timely visits and the friendly atmosphere, feeling welcomed and valued during their appointments. One patient has been with Dr. Nicole Zenon for over a decade, traveling from west Texas due to the trust built over the years. However, there are concerns regarding the handling of Covid cases. A patient expressed frustration over the lack of Covid testing and a perceived lack of urgency in addressing their health needs, especially for those at high risk. This incident highlighted issues with the scheduling and administration, causing disappointment despite the positive experiences with individual staff members. Overall, while Cedar Park Physician Associates has dedicated staff and a welcoming environment, there are areas for improvement, particularly in their Covid response and scheduling processes.