I was not satisfied with the level of customer service offered. I was told that they could not add additional services to my experience. Manager was not willing to accommodate my requests and I felt severely dismissed. I would not recommend a visit. We wondered why there were not many people in the establishment. Now we understand better.
March 2024
Went in for two manicures and pedicures. Really enjoyed the service and the color options along with the types of pedicures offered. The ladies were really friendly too. Inside was clean and it was relaxing and chill. Would definitely come back and recommend.
March 2024
They do good work on nails but the nail tech is extremely rude. She told me I could not get a new shape on my nails unless I get a new full set. If you get a fill you can’t get a different shape. She stopped doing my nails and let the lady that did my pedicure finish my nails and as I was talking to her about their so called policy on the nail shape I wanted, the other nail tech butted in and yelled at me that she already told me I am not getting a new shape so we ended up in a disagreement. Good work horrible customer service by the main nail tech. She does not have people skills.
I was not satisfied with the level of customer service offered. I was told that they could not add additional services to my experience. Manager was not willing to accommodate my requests and I felt severely dismissed. I would not recommend a visit. We wondered why there were not many people in the establishment. Now we understand better.
Went in for two manicures and pedicures. Really enjoyed the service and the color options along with the types of pedicures offered. The ladies were really friendly too. Inside was clean and it was relaxing and chill. Would definitely come back and recommend.
They do good work on nails but the nail tech is extremely rude. She told me I could not get a new shape on my nails unless I get a new full set. If you get a fill you can’t get a different shape. She stopped doing my nails and let the lady that did my pedicure finish my nails and as I was talking to her about their so called policy on the nail shape I wanted, the other nail tech butted in and yelled at me that she already told me I am not getting a new shape so we ended up in a disagreement. Good work horrible customer service by the main nail tech. She does not have people skills.