Reviews for Reel-Air A/C & Heating LLC

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Aug 2020
REEL AIR: Best A/C Air Conditioner HVAC Repair Company EVER in DFW area REEL-AIR AC & HEATING LLC 972-428-8007 I have to take a moment to just rave about the best and most outstanding experience I have ever had in my life with a home repair company. My AC must have stopped working around midnight last night but I noticed it around 230 in the morning. I used the "request a quote" section on their web page along with the "we want to hear from you" section around 3 am and at 3:11am I had a response from Gayla from both sections that Terry would be out in the morning between 10a-2pm. She was so sweet and even if I woke her up, she was responsive to my immediate questions and sent an email response right back Gayla, you are amazing and while Terry is amazing also I wanted to take moment to acknowledge you also. Their website says they are closed on Sunday but their response to my emergency shows that their customers are their #1 Priority. This is a company you can rely on. Terry is so very knowledgeable, professional, kind and courteous! He was in and out in a matter of minutes after replacing my capacitor. He took the time to talk to me about my vents and why they collected dirt and dust and I never once felt rushed. Terry did a fantastic job for more than fair and reasonable price and he doesn't charge for after hour calls. He doesn't try to sell you anything extra and he only fixes what needs to be done. If you call anyone other than Reel Air for HVAC repair you are most likely paying to much and being manipulated by hard core sales tactics. Do not hesitate or look any further, they are the "Reel" deal!!!
Aug 2020
I don't think I've ever written a Yelp review. My technician went through hell this day, but showed up on the hottest day of the year after hours on the weekend (8/15/20). He indicated a return trip was necessary to fully diagnose. He came in on his day off on Sunday. It was a cheap fix from my own negligence. There was a minimal charge. I can't say enough of how much it is appreciated.
Jun 2020
I give Terry and the entire Reel-Air AC & Heating team my highest recommendation. My air went out the day before a major surgery and they were here within the hour and did a quick-fix. After the surgery, I called and they were here again within the hour to finalize the fan motor replacement. They made all the difference in the world. Thank you!

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From Reel-Air A/C & Heating LLC

For the premiere choice in air conditioning repair and service, call Reel-Air A/C & Heating. We happily serve the residential and commercial HVAC needs of greater Collin, Denton, and Dallas Counties in the great state of Texas. Real-Air A/C & Heating is founded on three core values: dependability, integrity, and reliability. Whether you are looking for a simple home A/C repair or searching for the right guys to help with an entire HVAC system in a new construction project, we can provide everything you need. Located in Carrollton, Texas, we value our community of friends and neighbors above all else. You can count on full transparency and a job well done when you choose Reel-Air A/C & Heating.