About Medley Heating Air Conditioning Plumbing
Medley Heating Air Conditioning Plumbing prioritizes customer comfort, offering top-quality heating, air conditioning, and plumbing services in Carrollton and surrounding areas. Their expert HVAC technicians and master plumbers have years of experience. The company is committed to providing exceptional service, being honest and straightforward with customers. Medley's professional team responds promptly to customer calls, with a nifty system which texts you when your technician is on the way. They offer competitive prices and low-pressure explanations of options. The company's attention to detail and commitment to perfection are evident in their work. With Medley, customers can trust they will receive unsurpassed service and a properly working, high-efficiency system, installed in a day.
Medley's customer support is tops! During the heat of the summer they were out the same day to check ... sadly they did not have the part (but fortunately for me my home has multiple units), but they got it in quick and then all was cool! Pricing seemed reasonable and Medley's tech team knew what they were doing ... in and out ... Chris and (so sorry) his teammate were on time and efficient! Thank you so much.
Truly GRATEFUL for the Medley team!!! Happy to sing their praises and highly recommend them. We had a gas leak that was complicated by how our pipes had been done originally. Apparently we were one of the rare unlucky few where the leak requires chasing. I was working from home so I heard the team discussing what to try and heard them debate the best next step and they also were very proactive in communicating our options, their recommendations and pricing at each stage. If they would have wanted to overcharge us, it would have been very easy to because our gas was shut off and who is going to cut corners when dealing with a gas leak. It was the Friday before Columbus Day weekend and I could hear the guys talking to a nearby team they were supposed to meet for lunch. Not only did they stay and missed lunch to try and get it figured out but the other team stopped by to see if they could help figure out what the least expensive and least destructive next step was. These guys were so kind and I could truly feel their empathy and hard work to help us out. It isn’t often with home services that you have no doubts about the people and job being done. After a few days with this team in our house and some big payments, I had nothing but gratitude for how kind they were to us. I know they could have easily charged us double or just told us we needed all new piping. They worked really hard. And the owner, Texas called us to check in and I knew the team was in communication with him. At the end of our experience all we had was a ton of respect and gratitude for Cody, Lance and the entire team for the care and empathy they had for our house and the stress of a big repair. We have never had a consistent plumbing/hvac service but now we do. Just call them!
My first experience with Medley was last week and I was very pleased. They sent Brandon Jones and texted his photo before he arrived. He gave me some ideas to consider but didn't put the hard sell on me. I also got to speak to the owner of the company and had a minute to quiz him on his business practices. So far so good. Looking forward to our working relationship.