Car Repair near Carrollton

“I highly recommend Hamm. He offered a great price, managed everything on his own, and I was able to return to my apartment and work while he took care of it all. It took about 2 to 3 hours to replace my starter with a new part. Thanks for the help!“

“Been in the area for almost 4 years now. I've been through 3 different Ford service departments and finally found a service advisor (Jacob) that actually knows what he's talking about about! Along with a competent service department. Thank you!“

“I came to Mr Lube for a state inspection. Mr. Moe was very professional. He gave me great recommendations on my car and the service was quick. I will come here again.“

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“Naeim always gives detailed explanations of what's going on with your vehicle, how he troubleshooted/diagnosed the issue(s), and how he fixed them. I have a lot of confidence knowing that I got the right repair, for the right price. I would recommend Auto & Fleet Experts to anyone. It's hard to find a mechanic you can trust, so thank you!“

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“Mikola is amazing and super helpful! Did have to wait a while because no one told her I was there but she handled it professionally. I’ll definitely be going to her when I need service again“

“I used The service for the first time. Brenton was amazing. On time and did a phenomenal job. Others that observed the service and performance complemented and asked about the company. Would definitely recommend.“

“Service rep was amazing and attentive. Kept me updated the entire time and got me out of there quick!“

“I am incredibly grateful to Brandi and the service team for taking such good care of my vehicle. They went above and beyond and I wish I could give them more than five stars!“

“Five Star has earned All Five Stars I intentionally waited to write this review as this is regarding the purchase of a used vehicle as well as having a major service. This will be detailed with several experiences and a clear explanation for the 5 star rating. If you're a decent person, you know that the car buying process is not the most enjoyable thing to do usually because there are so many games and haggling tactics involved. I purchased a used 2017 F150 for our teenage son on the last day of the month of Oct 2023. My husband and I had come in a week or prior when this Five Star location received it as a trade in. They went through it and I came back to test drive it. I requested that a few things be checked and repaired but agreed to purchase the truck that day even though I wouldn't be taking it home. Wally was my salesman and Shaun was the sales manager I dealt with. Please -- remember their names! The truck unfortunately had issues that no one could've known about other than the previous owner. What stood out most is, they did not make any excuses or try to get out of making the necessary repairs -- we know the horror stories of shady dealers. Yes I purchased an extended warranty (you should ALWAYS do that) but that wasn't used for the repairs. I know they likely lost money on this deal and trust me, they could've fought it; wrong or right. But that brings me to: Integrity. The staff and the leadership conduct business with integrity at the forefront and it shows. Honestly, it took a couple of months to get everything diagnosed properly and fully restored but they handled it all. Throughout the entire process, Shaun personally kept me informed every step of the way even though once it was handed over to the service department it was no longer his responsibility. Jerry the service director was also instrumental in making things happen and also made himself available throughout the process. These aren't normal characteristics of a traditional dealership. So I greatly appreciate the kindness, the effort, and the dedication that was put into making sure I had a great experience. A great team starts at the top: I have never met Mr. Sam Pack, but clearly the leaders he's chosen is a reflection of his standards. Shaun surely reflects those qualities. I didn't go as far into detail as I could, but please trust me when I say these people have the best intentions and provide highest level of customer service. We will definitely be buying our next vehicles through them. A huge thanks once more to Wally and Shaun for everything!“

“Drew Lippincott was very helpful and a great salesman. It was definitely worth the 6.5 hours we drove to buy a purple jeep.“

“Rubi Reyna, my service advisor, was better than great. She has helped me on many occasions and continually exceeds my expectations.“