The crew at A-1 in Carrollton are simply put, superb. They know everything and anything regarding locks, have outstanding customer service, are willing to figure anything out, super helpful, and I will never make a duplicate key at a Lowe’s/Home Depot (which don’t work half the time) ever again. Had the pleasure of working with Robert, Sam, and Colin.
July 2024
Just over 5 years ago, I purchased a Liberty safe through A1. I recently had a prblem with my E-Lock on my safe. Not knowing if it was under warranty, I contacted A1 for help. After explaining the problem, they reached out to Liberty for possible warranty on my behalf. Within an hour, I got a call back confirming Liberty would cover the lock and A1 was out the next morning to replace it. I honestly can't remember when I received this level service from anyone recently. All of the staff I spoke with were very helpful and very knowledgeable. Brandon performed the lock replacement. He helped me set my new code, answered all my questions and also gave me a few tips and... read full review
July 2024
Thank you A1 locksmith! You did not disapoint! My husband has used this company for years on the Addison Airport for customer lockouts so it was a no brainer to call them when we locked ourself out of our own truck. Apeox. 45min to my door on a Monday afternoon. Tom had me in my truck in about 15min and the charge was exactly what i was quoted over the phone. Tom was very professional being very careful not to damage the door. Thank you again for being so kind.
The crew at A-1 in Carrollton are simply put, superb. They know everything and anything regarding locks, have outstanding customer service, are willing to figure anything out, super helpful, and I will never make a duplicate key at a Lowe’s/Home Depot (which don’t work half the time) ever again. Had the pleasure of working with Robert, Sam, and Colin.
Just over 5 years ago, I purchased a Liberty safe through A1. I recently had a prblem with my E-Lock on my safe. Not knowing if it was under warranty, I contacted A1 for help. After explaining the problem, they reached out to Liberty for possible warranty on my behalf. Within an hour, I got a call back confirming Liberty would cover the lock and A1 was out the next morning to replace it. I honestly can't remember when I received this level service from anyone recently. All of the staff I spoke with were very helpful and very knowledgeable. Brandon performed the lock replacement. He helped me set my new code, answered all my questions and also gave me a few tips and... read full review
Thank you A1 locksmith! You did not disapoint! My husband has used this company for years on the Addison Airport for customer lockouts so it was a no brainer to call them when we locked ourself out of our own truck. Apeox. 45min to my door on a Monday afternoon. Tom had me in my truck in about 15min and the charge was exactly what i was quoted over the phone. Tom was very professional being very careful not to damage the door. Thank you again for being so kind.