About A-1 Locksmith - Addison
A-1 Locksmith is a trusted source for residential and commercial security in Addison and Carrollton, with an A+ BBB Rating and a commitment to customer service. The business offers a variety of locksmith services, including rekeying home locks, repairing door locks, auto lockouts, and emergency services. The team of professional locksmiths is known for their punctuality, expertise, and friendly demeanor. The business is conveniently located off Midway Rd. and serves areas near major highways. While the store hours end at 4PM on Saturdays, they continue to offer mobile services until 8PM. Customers have praised the store manager for their kindness and willingness to help, even after-hours. In addition to rekeying and repair, A-1 Locksmith also offers the installation of safes and the provision of additional security measures such as deadbolts. Customers have commended the business for its honesty, affordability, and professionalism, as well as its excellent customer service. The team, including the scheduling coordinator, has received numerous positive reviews for their communication, transparency, and helpfulness in meeting customers' needs.
The crew at A-1 in Carrollton are simply put, superb. They know everything and anything regarding locks, have outstanding customer service, are willing to figure anything out, super helpful, and I will never make a duplicate key at a Lowe’s/Home Depot (which don’t work half the time) ever again. Had the pleasure of working with Robert, Sam, and Colin.
Just over 5 years ago, I purchased a Liberty safe through A1. I recently had a prblem with my E-Lock on my safe. Not knowing if it was under warranty, I contacted A1 for help. After explaining the problem, they reached out to Liberty for possible warranty on my behalf. Within an hour, I got a call back confirming Liberty would cover the lock and A1 was out the next morning to replace it. I honestly can't remember when I received this level service from anyone recently. All of the staff I spoke with were very helpful and very knowledgeable. Brandon performed the lock replacement. He helped me set my new code, answered all my questions and also gave me a few tips and tricks....read full review
Thank you A1 locksmith! You did not disapoint! My husband has used this company for years on the Addison Airport for customer lockouts so it was a no brainer to call them when we locked ourself out of our own truck. Apeox. 45min to my door on a Monday afternoon. Tom had me in my truck in about 15min and the charge was exactly what i was quoted over the phone. Tom was very professional being very careful not to damage the door. Thank you again for being so kind.