I had a complicated issue with my membership and manager, Victoria, actually took the time to hear me out. She problem solved and fixed the issue. She could have given me a standard answer, but recognized real world versus textbook problems and took the time to help me. This kind of customer service is hard to find and is much appreciated! It will bring me back here, even though I have a Sam's closer to me.
June 2022
This store is clean and the majority of the staff are amazing!! I'm trying to purchase a floor model cabinet that is damaged. I had to give up my first born to get them to offer 10% off. I said No!! I really want this piece but come on, it's broken.
May 2022
I recommend sams but if there is a limit on items the employees need to be aware and enforce it! This lady bought more than the allowed number of formula and that left none for the other mine needing formula for their babies.
I had a complicated issue with my membership and manager, Victoria, actually took the time to hear me out. She problem solved and fixed the issue. She could have given me a standard answer, but recognized real world versus textbook problems and took the time to help me. This kind of customer service is hard to find and is much appreciated! It will bring me back here, even though I have a Sam's closer to me.
This store is clean and the majority of the staff are amazing!! I'm trying to purchase a floor model cabinet that is damaged. I had to give up my first born to get them to offer 10% off. I said No!! I really want this piece but come on, it's broken.
I recommend sams but if there is a limit on items the employees need to be aware and enforce it! This lady bought more than the allowed number of formula and that left none for the other mine needing formula for their babies.