wife and I went in for our two-year eye exam to get new glasses. long story short I knew we had a zero deductible. before we went back the receptionist said it would be eighty-nine dollars, I told her we had a o deductible, and she said the doctor would not see us unless we do this test I declined and she said they wouldn't see us unless we did. but before we walked out, she said i can wave one test but not two ???????? now if this was mandatory why would you wave one. i have filed a provider complaint against her for refusing service and for of an unnecessary procedure. next call BBB. you have tried to take advantage. Of two elderly and that's elder abuse.
Oct 2022
Only because I couldn't give them a '0'! The receptionist, Karen, was rude, and didn't accept responsibility for ANYTHING she said, or did. The doctor 'apparently' said I "made her uncomfortable" , and refused to treat me, or even tell me WHY! She did give me a refund, but only after I showed up there, trying to resolve the issue. And she was out of the office that day.
wife and I went in for our two-year eye exam to get new glasses. long story short I knew we had a zero deductible. before we went back the receptionist said it would be eighty-nine dollars, I told her we had a o deductible, and she said the doctor would not see us unless we do this test I declined and she said they wouldn't see us unless we did. but before we walked out, she said i can wave one test but not two ???????? now if this was mandatory why would you wave one. i have filed a provider complaint against her for refusing service and for of an unnecessary procedure. next call BBB. you have tried to take advantage. Of two elderly and that's elder abuse.
Only because I couldn't give them a '0'! The receptionist, Karen, was rude, and didn't accept responsibility for ANYTHING she said, or did. The doctor 'apparently' said I "made her uncomfortable" , and refused to treat me, or even tell me WHY! She did give me a refund, but only after I showed up there, trying to resolve the issue. And she was out of the office that day.