About Air Zone Heating and Air Conditioning
Air Zone Heating and Air Conditioning LLC is a family-owned and operated business that has been servicing commercial and residential homes in the Austin area for over 13 years. The lead technician has 13+ years of industry experience, and they pride themselves on providing the best in quality service and customer satisfaction. Customers have consistently praised Air Zone for their integrity, quality, and excellence. They are known for doing the job right the first time, often at a lower cost than their competitors. Customers appreciate the company's great communication, prompt and high-quality service, and the cleanliness they maintain while working in homes. Air Zone's technicians, including Jerry and Roger, are described as friendly, knowledgeable, and professional. They go above and beyond to ensure customers' needs are met, addressing issues thoroughly rather than opting for quick fixes. For instance, Roger diagnosed airflow issues and made adjustments to enhance comfort, prevent future problems, and potentially lower energy costs. Overall, Air Zone Heating and Air Conditioning has earned a reputation for being a reliable, trustworthy, and customer-focused HVAC company that consistently delivers excellent service to the Austin community.
Roger was great!! He was friendly, knowledgeable, and professional. After diagnosing the original problem he stated low airflow is often the cause. He checked the airflow and determined the system had not been adjusted to the proper settings when it was installed. Roger told me the adjustment he made will help prevent the part that burned out from going out again, improve the comfort level inside the home, stop condensation from dripping from the vents as it had been doing, and likely reduce our energy costs.
Air Zone came to our rescue when our AC went out. Jerry with Air Zone was fast to respond, diagnosed the problem, got the part and quickly got the AC up and running again! Highly recommend and Jerry!
The service quality and price for my new air-conditioning system was wonderful. I've used Air Zone for eight years and I wouldn't switch for any reason. I highly recommend them.