I called the office to ask for help. A different tree company planted 4 trees in our back yard and 2 of them look pretty bad. The girl took my information and Adam called me right back. I was actually shocked that he returned my call. I explained the situation and he talked to me for 15 minutes, sharing his knowledge of trees. He asked me to send him pictures of the trees. Which I did. He called me back and explained the trees had too much mulch around them. Not sure if my trees will survive but I am very grateful to Adam for taking the time to help me when he wasn’t even getting paid. He went out of his way. Customer service is unbelievable. Thank you so much.
February 2024
We are very happy with Adams Tree Service. We have used them a few times over the years. Last time, we had a tree that that fell, and they came out the same day we called and took care of it. This time, we had a big job--some big trees in the front yard that needed to come down and an overgrown back yard with even more trees. We hired them for the day at a very fair price. The crew came out and did a great job. We'll certainly be calling them next time we need tree work.
August 2023
We ended up not using Adam, but I felt I needed to review the amazing customer service! Adam responded to my inquiry within an hour on a Sunday and was extremely polite. Came out to give me an estimate and was very knowledgeable about the situation offering nothing but helpful information and advice! I will definitely be recommending them!
I called the office to ask for help. A different tree company planted 4 trees in our back yard and 2 of them look pretty bad. The girl took my information and Adam called me right back. I was actually shocked that he returned my call. I explained the situation and he talked to me for 15 minutes, sharing his knowledge of trees. He asked me to send him pictures of the trees. Which I did. He called me back and explained the trees had too much mulch around them. Not sure if my trees will survive but I am very grateful to Adam for taking the time to help me when he wasn’t even getting paid. He went out of his way. Customer service is unbelievable. Thank you so much.
We are very happy with Adams Tree Service. We have used them a few times over the years. Last time, we had a tree that that fell, and they came out the same day we called and took care of it. This time, we had a big job--some big trees in the front yard that needed to come down and an overgrown back yard with even more trees. We hired them for the day at a very fair price. The crew came out and did a great job. We'll certainly be calling them next time we need tree work.
We ended up not using Adam, but I felt I needed to review the amazing customer service! Adam responded to my inquiry within an hour on a Sunday and was extremely polite. Came out to give me an estimate and was very knowledgeable about the situation offering nothing but helpful information and advice! I will definitely be recommending them!