My home warranty company, Old Republic, first assigned another company for our clogged kitchen drainpipe issue, but when I checked the awful reviews of that first company, I immediately cancelled the service request. OR then assigned Zeus, and their reviews were decent, so I figured we would take the risk. Fred, the Zeus dispatcher, called me to set up the service call--he was friendly and kind, apologetic that they could not immediately get a tech to us since we are located in a small town on the very fringe of their service area. Our situation was more of an inconvenience rather than an emergency, so I was happy to have the tech scheduled for the next morning. Hugo,... read full review
August 2024
Quick response as part of home warranty. Team did a nice job of correcting minor issue. They also did a quick once over on the rest of the system and provided some tips for future preventative maintenance.
August 2024
Jackson and Jeffrey were right on time. They listened to our concerns and assessed what needed to be done quickly. They went to store after our request was approved and quickly changed the part that was malfunctioning. Worked perfectly. They were informative and efficient. It was a great experience.
My home warranty company, Old Republic, first assigned another company for our clogged kitchen drainpipe issue, but when I checked the awful reviews of that first company, I immediately cancelled the service request. OR then assigned Zeus, and their reviews were decent, so I figured we would take the risk. Fred, the Zeus dispatcher, called me to set up the service call--he was friendly and kind, apologetic that they could not immediately get a tech to us since we are located in a small town on the very fringe of their service area. Our situation was more of an inconvenience rather than an emergency, so I was happy to have the tech scheduled for the next morning. Hugo,... read full review
Quick response as part of home warranty. Team did a nice job of correcting minor issue. They also did a quick once over on the rest of the system and provided some tips for future preventative maintenance.
Jackson and Jeffrey were right on time. They listened to our concerns and assessed what needed to be done quickly. They went to store after our request was approved and quickly changed the part that was malfunctioning. Worked perfectly. They were informative and efficient. It was a great experience.