In my initial review I addressed a concern regarding continuity of care. I left DermSA to follow Dr. DeSilva to his practice in Boerne. Possibly due to scheduling issues, I was scheduled with another doctor and then a third doctor at my last visit. I was less than satisfied with the care I received in the last visit with a different doctor and wrote a review addressing those concerns with no intention of returning. Dr. DeSilva called me personally to address my concerns and shared his understanding of the importance of continuity of care specifically with regard to Dermatology. He apologized (when does anyone do that anymore) for falling short in meeting my expectations.... read full review
April 2024
Dr. DeSilva and the entire staff are fantastic! The team is kind and they all go above and beyond with service from start to finish. Dr. DeSilva is an expert at what he does and makes sure his patients are well taken care of. Definitely recommend.
March 2024
Had a fantastic experience at this clinic! From the kind staff to the beautiful facility it was all just great. I also can’t thank Dr. Holly Volz enough for her help and guidance.
In my initial review I addressed a concern regarding continuity of care. I left DermSA to follow Dr. DeSilva to his practice in Boerne. Possibly due to scheduling issues, I was scheduled with another doctor and then a third doctor at my last visit. I was less than satisfied with the care I received in the last visit with a different doctor and wrote a review addressing those concerns with no intention of returning. Dr. DeSilva called me personally to address my concerns and shared his understanding of the importance of continuity of care specifically with regard to Dermatology. He apologized (when does anyone do that anymore) for falling short in meeting my expectations.... read full review
Dr. DeSilva and the entire staff are fantastic! The team is kind and they all go above and beyond with service from start to finish. Dr. DeSilva is an expert at what he does and makes sure his patients are well taken care of. Definitely recommend.
Had a fantastic experience at this clinic! From the kind staff to the beautiful facility it was all just great. I also can’t thank Dr. Holly Volz enough for her help and guidance.